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Maintenance Manager

2 months ago

East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.


We are currently recruiting a dedicated and ProactiveMaintenance Managerto be a part of our main central Mechanical Hub the Hotel, the Engineering Department.


Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star independent hotel in Canary Wharf. The 142 spacious guest rooms and suites make for an incredibly comfortable stay, be it for business or leisure, offering stunning views of the River Thames and city beyond. Enjoy the full five-star experience with access to the adjacent Health Club and Spa or indulge with afternoon tea on the sun-filled terrace at the Quadrato Restaurant and Lounge.


Quadrato Restaurant and Lounge offers Italian inspired menus with flavours that are light, fresh and quintessentially Italian. The incredible view of the River Thames and London skyline are best enjoyed from the elegant terrace or on colder days, the soaring windows of the restaurant. The adjacent Quadrato Bar & Lounge offers an array of signature cocktails, wine, beer and spirits and is the perfect place for pre-dinner drinks or a night cap.


Adjacent to the hotel, all guests enjoy complimentary access to a five-star Health Club. Set on the River Thames, the club offers three floors of expansive fitness facilities, including a sauna, steam room, hydrotherapy pools and a 20 metre infinity edge lap pool.


Wonderful Benefits on joining Canary Riverside Plaza Hotel as Maintenance Manager:


Competitive Salary of £45,000.00 Per Annum.

28 Days Holidays (including Bank Holidays) with additional days given for Length of Service.

Delicious selections of healthy Complimentary Meals with Deserts on Duty served in the Staff Restaurant, The Cube.

Uniforms provided and laundered.

Excellent Training and Development opportunities.

Food and Beverage Discounts in our Quadrato Restaurant and Lounge.

Employee Room Rates and excellent Room Rates for friends and family.

Excellent Training and Development opportunities in addition to Career Planning with platform Flow Hospitality.

Company Pension (Ageon) scheme after 3 months service.

Recommend a Friend Scheme.

Employee of the Month Awards with excellent Staff Recognition Awards.

Annual Staff Party.


Key qualities we are looking from the Maintenance Manager:


As Maintenance Manager, you are responsible for the effective maintenance management of all Engineering and Maintenance operations within the Hotel Property, including Energy Conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for the hotel standards.


The ideal candidate will have the following Skills and Knowledge:


  • Must have at leave 3 full years experience in being a Maintenance Manager in a 5* Luxury Hotel Property or a proactive Assistant Maintenance Manager looking to step up their position.
  • Solid knowledge of Opera.
  • A good understanding of HVAC, Electrical, Plumbing, Mechanical and Carpentry concepts.
  • Must be able to respond to emergencies when not physically in the Hotel Property.
  • Works well under own initiative as well as a member of a team.
  • Responds well to requests for help and understands instructions easily.
  • Ability to solve practical problems in a quick and efficient manner.
  • Ability to effectively communicate with internal and external Guests.
  • Must display diplomacy, patience and tact at all times.
  • Must be able to work well under pressure.
  • Strong organisational and time-management skills, with the ability to prioritise and manage multiple projects and deadlines.
  • Exceptional communication and interpersonal skills.


The main responsibilities for this role would include:


  • Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules.
  • Communicate with Housekeeping to coordinate and prioritize maintenance activities for all Suites, Guest Rooms and Public / Back of House areas of the Hotel Property.
  • Develop systems and procedures to ensure full compliance of Health and Safety of Guests and Employees, as well as the functioning conditions for Plants, Machinery, and Property
  • Communicate with Government agencies to ensure full compliance with statutory regulations.
  • Prepare Capital and Repairs and Maintenance budgets for Engineering.
  • Perform daily checks around the Hotel Property.
  • Conduct lift emergency release procedures as required
  • Diagnose, maintain, and repair mechanical equipment within the Hotel Property.
  • Ensure good relationships are built with internal and external Customers and Suppliers.
  • Ensuring that full Maintenance of all hotel fixtures and fittings in ensuring they are in safe condition and take action when any unsafe situations arise.
  • Develop, implement, and direct all emergency programs.
  • Develop, implement and manage energy conservation programs for the property to minimize expenses.
  • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively.
  • Perform special projects and other responsibilities as assigned.
  • Identify and introduce environmentally-friendly systems and equipment
  • Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives.
  • In conjunction with the Director of Human Resources, manage all Team Member related activities, including Recruitment, Performance Management, Training, Career (Succession) Planning and Employee Relations (Disciplinary) matters.


Being part of the small team, you will demonstrate excellent knowledge and dedicated behaviour. The successful candidate will be highly professional, have excellent communication skills, be well presented and understand the importance of exceptional Guest Service.


This is a great opportunity to join our 5* Luxury Hotel and work in a friendly and professional environment. If you feel you are ready to make yourself a great career, we look forward to receiving your application.


In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.

Two Satisfactory References from your Current / Previous Employers will be required once a Successful Offer of Employment has been made.

We do not offer Sponsorship and support from Recruitment Agencies arenotrequiredat this present time.


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