E-Commerce Warehouse Manager

4 weeks ago

Hinton UK, Christchurch, United Kingdom Precision Fuel & Hydration Full time

At Precision Fuel & Hydration we personalise athletes’ hydration and fueling strategies using a suite of cutting-edge tools and a unique range of products.


We work with a long list of pro teams in the Premier League, NFL, NBA, Major League Baseball, Formula One and beyond, as well as many elite and amateur athletes in sports like triathlon, cycling, running and tennis.


We're not just a “sports nutrition business”, we're also a high-end sports consultancy and an innovative e-commerce brand, with a heavy focus on technology and research.

We're a global business, with sales in 90+ countries, but we’re still a small team of ~35 who love what we do and the space we’re in.


You’ll manage, and get stuck in with, various warehouse operations including pick, pack and dispatch of B2C and B2B orders, FEFO stock control, goods receipt and processing, and preparation of goods for collection by couriers. You’ll also be responsible for Amazon FBA replenishments, continuous process improvement, resolving issues, building relationships with local courier partners, and managing stock levels of consumables.


Alongside our Hinton-based HQ, we have fulfilment centres in the US, Canada, Germany and Australia. You will take the lead in setting the standard in our UK operation, rolling out system improvements and helping develop process changes, ensuring that the operation has the tools needed to succeed. You’ll work closely with your counterparts around the world to achieve this.


The founder of the business, Andy Blow, is a recognised thought-leader in sports science, has set up a number of successful businesses and was an elite triathlete “back in the day”. Our COO, Jonny is an engineer by training and won 2 Silver medals at the Canoeing World Championships before being instrumental in developing our innovative product range and spearheading our supply chain and fulfilment operations, enabling us to grow into a truly global business.


Our Head of Operations, Sam, has years of experience in fulfilment management from both the client and 3PL side and has taken a leading role in shaping what has become a very sophisticated global logistics set-up.


You'll join an experienced crew of ‘A-Team’ entrepreneurs and have a real responsibility to have an impact from day one at PF&H.



RESPONSIBILITIES


  • Manage and develop a team of ambitious fulfilment colleagues. This’ll involve things like…
  • ensuring that you have the correct staff hours allocated to the tasks at hand and you’ll rotate team members throughout their shift to ensure you’re maximising productivity and enjoyment
  • giving your team regular feedback on their performance, positive and constructive, and using this information to help motivate individuals. Motivation is key - each member of our team must feel valued
  • constantly communicating to ensure that handovers and team briefs are managed professionally and everyone has the information they need to do their job
  • controlling all warehouse operations and ensuring the warehouse team is working in a safe and efficient manner
  • Overseeing the pick, pack and dispatch of B2C and B2B orders, using a state of the art barcode-driven warehouse management system
  • Ensuring rigorous FEFO stock control, performing regular stock counts
  • Receiving and processing goods-in deliveries, with a full audit trail
  • Preparing goods (and paperwork) for collection by courier partners and ensuring clean handover or drop-off daily
  • Maintaining a clean, safe work environment. You will be responsible for overseeing Health & Safety in your operation, and ensure appropriate training is implemented for your team.
  • Managing Amazon FBA replenishments and preparing to specification
  • Utilising best practices, following standard operating procedures and reference aids and continuously looking for areas of improvement
  • Researching and resolving issues using appropriate resources
  • Championing relationships with local courier partners, striving to obtain the best possible service level.
  • Managing stock levels of consumables
  • Liaising with the management team regularly, reporting on all of your key responsibilities and championing improvement in your facility


SKILLS / REQUIREMENTS


  • 3 years or more experience in an e-commerce fulfilment operation is essential
  • Experience in warehouse management, with KPIs and have a wider awareness of the postal / courier industry
  • A proven track record of building relationships with suppliers to procure goods and services
  • Strong attention to detail, taking pride in and “owning” what you do
  • Driven to develop and spread a positive and cohesive team through culture
  • Self-motivated with a strong work ethic, and “can do” attitude
  • Competent in digital applications, especially spreadsheets
  • You should be comfortable in troubleshooting and resolving technical issues that arise in an e-commerce environment (hardware and software)
  • Material handling – repetitive bending, reaching, standing, walking and lifting up to 25kg. You should also be comfortable using a hand-operated pallet truck, and ideally hold a counterbalance forklift certification.
  • A commitment to teamwork through relationship building, reliability and collaboration
  • The ability to drive productivity through the efficient use of time and a commitment to strong results
  • Excellent attendance and punctuality
  • A full driving license is desirable


COMPENSATION


  • Salary: £TBD DOE
  • Core hours Monday to Friday, 8am to 5pm, although some weekend hours may be required during peak seasons, so flexibility is desirable
  • 28 Days Annual Leave
  • Exciting travel opportunities and ‘money can’t buy’ sporting experiences
  • All the electrolyte drinks, gels and team merch you’ll ever need


Location


Hinton, Dorset


Application process


Please send your CV and a few lines telling us about yourself and why you think you'd be an awesome addition to the team to our Supply Chain & Logistics Manager, Sam, at sc @ precisionfuelandhydration . com.



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