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DevOps Manager

4 months ago

UK, UK, United Kingdom Apollo Solutions Full time

Lead Cloud Site Reliability Platform Engineer

London

Hybrid - 2 days per week onsite

Salary: Up to £110k

Excellent Benefits + 30% Bonus + Stock Options



My client Global Financial Client is looking for a Lead Cloud Site Reliability Platform Engineer to lead their team to focus on keeping their services running, while simultaneously supporting programme timescales and business outcomes. This will be a Hybrid working model.



Lead Cloud Site Reliability Platform Engineer Responsibilities:


  • Leading the L1/L2 team to continually improve the cycle time and efficiency of incident & service request resolution, blameless post-mortems, and problem records.
  • Leading the team to ensure service tickets and incidents are resolved within SLA and effectively passed on to product teams, where L3/L4 support is required.
  • Driving several cloud compliance framework controls such as Annual DR and recovery testing, capacity management, etc.
  • Continually improve the percentage of service tickets and incidents resolved by the team and not escalated to another team.
  • Identifying top reasons for service requests and incidents and addressing the root cause thereby reducing the number of tickets quarter by quarter.
  • Provide thought leadership in operational areas such as change and release management, capacity management, backup and recovery etc.
  • Ensuring the team is correctly skilled for the roles and identifying candidates to transition from Ops roles to SRE


Must-Haves:


  • Solid understanding of the SRE role and principles
  • Experience working with a wide range of products in Azure and GCP, Kubernetes, container registries, networking, etc.
  • Experience working with several CI/CD and infrastructure as code-related tools such as Terraform, GitHub, Azure DevOps, Jenkins, Chef, etc.
  • Experience leading an SRE or Operations team
  • Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs
  • A good understanding of public cloud security
  • Experience developing teams in a large, complex, highly regulated industry
  • Previous experience leading a team responsible for the public cloud estate
  • Azure or GCP Certifications is desirable
  • Experience in handling risks and controls across technical platforms
  • Desire to learn and cross-skill


Benefits:

  • Up to 15% pension contribution
  • 20% bonus
  • Hybrid working pattern
  • Private Healthcare
  • Access to Share Schemes


If you are passionate about Cloud Site Reliability and want to be part of a dynamic team shaping the future of Technology, please send your CV, for a confidential discussion. Please note: No Sponsorship is offered