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Head of Sales Planning and Project Implementation

4 months ago

Warwick, Warwickshire, United Kingdom CitySprint Full time

Head of Sales Planning and Project Implementation | Permanent

Salary: £65,000

We are seeking a Head of Sales Planning and Project Implementation to join our expanding sales team. This is a fantastic opportunity to join a dynamic and engaging team.

This is a hybrid role and will involve travel to meet with your team

Benefits and perks:

  • An impressive holiday allowance that rises in line with your years of service.
  • Additional day off for your birthday so you can celebrate in style.
  • Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
  • Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
  • Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
  • Look after your wellbeing with access to a health and wellness program.
  • Make the most of ‘ Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
  • Our ride to work scheme means you can keep fit while saving money – what’s not to like?
  • Travel for cheaper withinterest free season ticket loans (available after a years’ service

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Head of Sales Planning and Project Implementation to ensure we continue growing and improving every day.

This is where you come in

Role Overview

As the Head of Sales Planning and Project Implementation you will play a pivotal role in ensuring the smooth functioning of the Sales department by overseeing administrative tasks and processes in addition to the planning, scheduling, and coordination of projects from initiation to completion. Your responsibility will be to manage the administrative aspects of the sales operations, streamline procedures, and support the sales team in achieving their targets. Your role will be crucial in ensuring that projects are delivered on time, within budget, and according to specifications. You will lead a Sales admin team to establish project management methodologies and drive continuous improvement in planning processes. You will be expected to develop and implement efficient administrative strategies that align with the organization's sales objectives.

Business Acumen

  • Experience of successfully leading and managing projects from conception to implementation. Proven proficiency of analysing and disseminating clear and concise financial reports with commercial context. Demonstrates superior cross functional knowledge of complex business environments and uses judgment to effect positive change.
  • Establish and enforce standard operating procedures (SOPs) for sales administration processes.

Communication and influencing

  • Lead and mentor a team providing guidance and support to ensure successful execution of strategic sales and company goals.
  • Strong verbal & written communication skills, with excellent attention to detail.
  • Proactively manages, supports, and mentors peers to develop a strong, passionate, and successful team through effective delegation, performance management and proactive communication.
  • Ability to deliver effective and concise communication and information to the Operating Board.
  • Collaborate closely with sales colleagues to address administrative issues and streamline communication channels.

Continuous Improvement

  • Continuously refine administrative processes for efficiency and customer satisfaction.
  • Implement automation tools to streamline tasks in collaboration with IT.
  • Identify and address bottlenecks with innovative solutions.
  • Conduct post-project reviews to identify improvement areas.
  • Stay updated on industry trends to drive continuous improvement.
  • Foster a culture of learning and improvement within the team.

Cross-functional Collaboration

  • Foster a culture of collaboration, innovation, and accountability within the sales administration team.
  • Participate n strategic planning sessions to align sales administration objectives with broader organizational goals.
  • Ability to build successful/strong stakeholder relationships across all functions whilst maintaining a positive ‘can do’ attitude.

Strategic Planning and Risk Management

  • Define project management methodologies, tools, and best practices to optimize planning processes.
  • Identify potential risks and uncertainties that may impact project success.
  • Develop risk management strategies and mitigation plans to address identified risks.

Progress Monitoring and Reporting

  • Monitor project progress against established schedules and milestones.
  • Implement performance tracking mechanisms to measure project performance and identify deviations from planned objectives.
  • Prepare regular progress reports, status updates, and executive summaries for stakeholders and senior management.

The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.