Junior Software Support Specialist
1 week ago
Fintech Firm is hiring for a Junior Application Support Engineer for their team based in London.
This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and between 1-2 years experience in an application support-related role. The salary on offer is between £40K - £50K, depending on experience.
They are looking for an individual with experience of diagnosing and troubleshooting software related issues. You will have strong communication skills as you will need to deal with both internal and external stakeholders. Extensive training will be provided.
Responsibilities:
• Troubleshooting software related issues.
• Providing Helpdesk contact and liaison for support queries.
• Handling of helpdesk and support queries to determine severity and response criteria.
• Enforcing support processes and ensuring adherence to our SLAs.
• Managing and prioritizing raised tickets (JIRA Service Desk), ensuring they are resolved in a timely manner.
• Stakeholder Management.
• Identifying and tracking bugs through to resolution and liaising with internal technical teams to resolve them.
• Assisting with defining and documenting support processes and standards.
My client works with a variety of technologies, and any experience or understanding on the majority of those stated below would be preferable:
• Linux / command line
• SQL
• AWS
• Python
• Docker
• Git & GitLab
• Jira, Confluence, agile workflow
Skills and Attributes:
• Exceptional written and interpersonal skills
• Proven problem-solving capability
• Time management skills and the ability to establish reasonable deadlines
• Excellent organizational skills and the ability to multi-task
• Experience in customer facing positions
Please apply for immediate interview
-
Junior Software Engineer
6 days ago
London,, UK, United Kingdom AiCore Full timeJob Specification: Junior Software Developer (ServiceNow Developer Pathway)Role OverviewWe are looking for an enthusiastic and motivated Junior Software Developer to join our team and embark on a structured progression pathway to become a certified ServiceNow Developer. This is an exciting opportunity for someone with foundational programming skills who is...
-
Keto Builder
5 days ago
London,, UK, United Kingdom Keto Software Full timeCompany DescriptionKETO means meadow in Finnish. We like to think our company is an ideal place for people to learn and grow, and we are looking for those who want to take the next step in their career and join our innovative and open working environment.Made in Finland for Humans, Keto Software provides strategic portfolio management with AI+. Our customers...
-
Software Engineer
1 month ago
London,, UK, United Kingdom Durlston Partners Full timeJunior / Mid Software Engineer - Systematic Hedge Fund - Up to £180k TC My client is a systematic hedge fund hiring a junior / mid software engineer to join the core tech team - this is a small team (
-
Software Engineer
3 weeks ago
London,, UK, United Kingdom Bonhill Partners Full timeBonhill Partners are currently supporting a Global Investment Bank in their search for a Junior Software Engineer to join their Risk team. This is an opportunity to play a key role in the design, development and implementation of their risk systems that are utilised across the bank.Key Responsibilities:Design, develop and enhance systems/applications.Build...
-
Junior Java Developer
2 weeks ago
London,, UK, United Kingdom Anson McCade Full timeConsultant Analyst - Software Engineering (Java/AWS)Location: London (Hybrid)Salary: Up to £55,000 + PackageDevelop your career in software engineering with a role that offers exposure to modern technologies and exciting challenges. As a Consultant Analyst, you’ll work on transformative projects, gaining hands-on experience in Java and cloud-based...
-
Junior IT Administrator
1 week ago
London,, UK, United Kingdom VPA London Full timeOur client, within the Energy Industry, are looking for a Junior IT Administrator to join their team.Requirements:1-2+ years experience as an IT Administrator Excellent attention to detail and technical knowledgeAbility to work as part of a teamIdeally have completed training in the IT environment or comparable training Practical knowledge of the Microsoft...
-
Software Engineer
1 week ago
London,, UK, United Kingdom Durlston Partners Full timeJunior / Mid-Level Software Engineer - Systematic Hedge Fund - Up to £180k TCA leading systematic hedge fund is seeking a Junior or Mid-Level Software Engineer to join their core technology team. This small, collaborative team of under 10 members is led by a CTO with over 10 years of experience in the buy-side industry.Role Overview:In this role, you’ll...
-
Junior DevOps Engineer
6 days ago
London,, UK, United Kingdom AiCore Full timeImmediate Start Required**This is a full-time, remote role for a Junior DevOps Engineer at AiCore. The Junior DevOps Engineer will support the development and deployment of infrastructure solutions and contribute to tasks such as implementing Infrastructure as Code (IaC), software development, continuous integration pipelines, system administration, and...
-
Software Engineer
1 month ago
London,, UK, United Kingdom Durlston Partners Full timeFull Stack Software Engineer (React / Java) - Hedge Fund - Up to £120k + BonusMy client is a well-established multi-strategy hedge fund hiring for a Junior / Mid Level Full Stack Engineer. You'll work in a flat-structured, centralised tech team (
-
Software Engineer
1 month ago
London,, UK, United Kingdom Oho Group Ltd Full timeGraduate Software DeveloperLeading scale-up insurance tech company in London looking for a talented graduate software developer. They are innovating the insurance tech industry by making insurance easier, more flexible, and fairer for their consumers.RoleAs a Graduate or Junior software engineer, you will be responsible for using your technical knowledge and...
-
Junior Product Manager
5 days ago
London,, UK, United Kingdom 3Search Full timeJunior Product ManagerSalary: Up to £40,000Location: Hybrid – 4 days a week in LondonAbout Our ClientOur client is a forward-thinking organisation within the Property Tech industry, focused on innovation and growth. They are committed to providing cutting-edge solutions that transform the property sector, creating meaningful impact for their customers. As...
-
Junior Application Support Analyst
1 month ago
London, UK, United Kingdom Alexander Mann Solutions Full timeWe are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...
-
Junior Graphic Designer
1 week ago
London, UK, United Kingdom BRIGHTERBOX Full timeA leading digital signage solutions provider based in Finchley, delivering comprehensive, end-to-end services that include hardware and software, installation, maintenance, content creation, and management. As the company continues to expand, we are excited to offer a unique opportunity for a motivated candidate to join their entrepreneurial team. This role...
-
Junior Fabric Buyer
1 month ago
London,, UK, United Kingdom Victoria Beckham Part timeJunior Fabric Buyer (Freelance)Location: Hammersmith, LondonPosition Type: Freelance (part-time, 3 days a week)Job Description:We are seeking a dynamic and detail-oriented Junior Fabric Buyer to support the Fabricdepartment at Victoria Beckham. As a member of the team, you will play a vital role in thesourcing and buying of seasonal fabrics that align with...
-
Junior Reserving Actuary
2 weeks ago
London, UK, UK, United Kingdom Gravitas Recruitment Group Ltd Full timeGraduate Actuarial Analyst / Junior Reserving ActuaryAs a Graduate Actuary / Junior Reserving Actuary, you will play a critical role in the reserving function of our actuarial department. You will be responsible for assisting in the development, analysis, and validation of reserve estimates, ensuring that we maintain financial strength and meet regulatory...
-
Junior Product Developer
1 week ago
London, UK, UK, United Kingdom J. Adams & Co. Full timeJunior Product DeveloperJ Adams & Co. – LondonJ Adams & Co. Lighting is seeking a Junior Product Developer to join its team based at its London Clerkenwell studio.We are a fast-growing luxury lighting manufacturer, producing all of our products in-house – from machining and laser cutting of components, to finishing, wiring and assembly at our Birmingham...
-
Information Technology Support Specialist
1 week ago
London,, UK, United Kingdom Ampstek Full timeRole: IT Support SpecialistLocation: London, UKJob Type: OnsiteInside IR35 Job Description:We are looking for a proactive and technically skilled IT Support Specialist with expertise in MacOS, JAMF, and IT asset management to join our IT team. The ideal candidate will play a key role in providing technical support to end-users, managing macOS devices, and...
-
Junior Desktop Support
2 weeks ago
London, UK, United Kingdom BGC Partners Full timeKnowledge of computer hardware and software (MS Windows, Office 365, AD, Azure Admin)Provide end user support\troubleshoot and maintain office equipment.Point of contact for end users seeking assistance with BAU technical issues over phone, email and chat; in person or via remote support tools.Coordinate with Building Management and...
-
Client Support Specialist
1 month ago
London,, UK, United Kingdom Laser Digital Full timeLocation - Can be based in London or Dubai (option to relocate to Dubai also available)Laser Digital is looking for a Client Support Specialist at a junior-mid level to help our OTC business as we onboard and support a growing number of clients. The successful candidate will have familiarity and experience of electronic trading and client support (onboarding...
-
Software Developer
1 week ago
London,, UK, United Kingdom Referment Full timeReferment is working with a systematic hedge fund that is performing well and expanding organically. They're seeking a Junior Software Engineer to join their core development team and help drive the shape of their future technology landscape. This role within their core development team which works on a number systems which includes trade booking,...