Evening Housekeeping Supervisor

1 week ago

City of London, Central London, United Kingdom Nobu Hotel London Shoreditch Full time

ABOUT NOBU LONDON SHOREDITCH

We have many exciting opportunities at Nobu Hotels first European hotel, Nobu Hotel London Shoreditch.

Unique to London, Nobu Hotel London Shoreditch offers a blend of Shoreditchs creative energy with Nobus ethos of simple luxury.

As an established brand, we can offer growth and development, alongside the opportunity to travel.

Nobu Hotel London Shoreditch is proud to be a Caterer Top 30 Best Place to Work in Hospitality 2024 organisation.

If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you

At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.

Please do let us know of any specific needs you may have during your interview.

BENEFITS OF JOINING OUR TEAM

  • £1500 Recommend a Friend Scheme
  • Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts
  • Access to Wellable a physical wellbeing app including company wide challenges
  • We are proud to be a Reproductively Responsible employer, offering our employees at-home hormone and fertility testing & telemedicine with Hertility
  • Financial wellbeing support, including access to Wagestream
  • Global career progression and taskforce opportunities within Nobu Hotels and Restaurants Europe, USA, Asia, Middle East and many more to come
  • Up to 33 days holiday a year (increasing with length of service)
  • Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping
  • An amazing overnight Guest Experience here at Nobu Shoreditch for you and a guest, including dinner in the stylish Nobu Bar
  • Wellness benefits and initiatives, including discounted wellness treatments in our relaxing Nobu Spa
  • Mental Health First Aiders within the team to offer tailored support
  • Exclusive rates at Nobu Shoreditch and other Nobu hotels and restaurants, for you, your family and friends
  • Season Ticket Loan, Cycle to Work and discounted Gym memberships
  • Celebrations of success, peer recognition and monthly gifting
  • Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days

THE ROLE

As an Evening Housekeeping Supervisor, you will be responsible for wowing our guests with exceptional service and making them feel at home.

Your tasks will include but will not be limited to:

  • Ensuring guest rooms are prepared in line with hotel and brand standards
  • Training, supporting, and developing an amazing team
  • Learning your guests likes and dislikes to personalise their experience
  • Managing schedules and embedding the brand standards and values within your team
  • Get to know your team to assign duties based on abilities and daily requirements, maximising team efficiency
  • Listen to your team, ensure they are happy & have everything they need to achieve their very best and enjoy their work

ABOUT YOU

  • Ideally you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar Lifestyle boutique hotel, destination fine dining restaurant or cocktail lounge/bar
  • Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
  • Strong leadership skills & excellent customer service focus
  • Good command of the English language
  • Working knowledge of Opera, KnowCross, Fourth, and Microsoft Office is beneficial, but excellent training will be provided

If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today

All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.


AMRT1_UKCT

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