Job Vacancy: Golf Reservationist at Foxhills Collection

Are you an organized and detail-oriented individual with a passion for golf and providing exceptional customer service? Foxhills Collection is currently seeking a dedicated Golf Reservationist to join our team and assist in managing tee time reservations and ensuring an outstanding experience for our golfing guests at our prestigious establishment.

Position: Golf Reservationist
Location: Foxhills Collection, Foxhills
Type: Full-time

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.

Responsibilities:

• Manage tee time reservations for individual golfers, groups, and events.
• Respond to reservation inquiries via phone, email, and in-person, providing information on availability, pricing, and course policies
• Coordinate with golf shop staff and course management to ensure accurate and efficient scheduling of tee times
• Maintain accurate records of reservations, cancellations, and payments
• Assist with check-in procedures for golfers, processing payments, and providing course information
• Provide exceptional customer service, addressing inquiries, concerns, and special requests in a professional and courteous manner

Requirements:

• Previous experience in a customer service or reservations role, preferably in a golf or hospitality environment
• Passion for golf and a basic understanding of golf terminology and course management preferred
• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to work effectively under pressure and prioritize tasks
• Flexibility to work shifts including early mornings, evenings, weekends, and holidays
• Proficiency in computer applications, including reservation systems and Microsoft Office suite

Benefits:

• Competitive salary package
• Opportunities for career advancement and professional development
• Staff discounts on accommodations, dining, and other amenities
• Complimentary or discounted access to golf facilities
• A supportive and inclusive work environment
• Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK

Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants.

Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more.

Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived.

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