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Service Delivery Manager

2 months ago

London, UK, United Kingdom L&G Recruitment Full time

Client is looking for Service Delivery Manager profiles with application development experience in .Net and Azure Data skills like ADF Databricks


The key responsibilities include

  • Building strong client relationships and ensuring their needs are met, overseeing service delivery and compliance with SLAs, and leading the team while conducting performance reviews.
  • Additionally, addressing and resolving delivery issues, implementing process enhancements, and preparing performance reports while maintaining documentation are essential.
  • Financial management involves overseeing budgets and identifying cost-saving opportunities, while effective communication ensures stakeholder updates and concern resolution.
  • Project management responsibilities include overseeing projects to ensure timely completion and ensuring compliance with standards while managing risks.
  • Strong leadership, communication skills, problem-solving abilities, and experience in service delivery and project management are crucial, along with financial acumen and the ability to work under pressure.