Quality Manager
2 weeks ago
Key Job Responsibilities:
- Prioritise and establish activities aligned with business objectives.
- Define customer requirements and implement robust, efficient, and safe quality controls.
- Maintain accurate and up-to-date operational standard operating procedures (SOPs) in line with current customer needs.
- Continuously improve working practices and procedures to achieve ISO 9001 and 14001 excellence and certification.
- Manage the annual audit schedule.
- Ensure compliance with customer, legislative, and company specifications.
- Provide technical guidance for direct reports, addressing issues impacting customer demand promptly.
- Monitor and reduce Cost of Poor Quality (COPQ) by conducting robust Root Cause and Corrective Action (RCCA) analyses for process defects.
- Engage with customers to understand their requirements and deliver sustainable solutions.
- Lead New Product Introductions as the site's technical expert.
- Focus on team development and succession planning for all functions.
- Contribute to supplier reviews, driving process quality improvement across the extended supply chain.
- Document Process Failure Mode and Effects Analysis (PFMEA) for all site processes, using identified risks to enhance performance.
- Degree-qualified or equivalent with over 5 years of experience leading quality-focused teams.
- Proficient in leading internal quality audit schedules.
- Previous experience with Continuous Improvement (CI) and Kaizen methodologies.
- Strong commercial awareness is preferred.
- Excellent stakeholder engagement and communication skills (both internal and external).
- Effective presentation skills.
# 4571881
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