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Sales Coordinator

3 months ago


Park Lane Mayfair WK QA London, West London, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Sales Coordinator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.


What you'll get

As a Sales Coordinator at the Dorchester Hotel here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
    Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
    Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1,000 bonus when you recommend a friend
    Access to immediate wellbeing advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

  • Our Sales coordinator is the key person bonding the sales team together by way of collating tasks and being entrusted with the overview and responsibility of them ensuring all team members are kept abreast of developments
  • Support all members of the Proactive Sales team with administrative responsibilities
  • Ability to handle basic client requests in absence of Proactive team member
  • Support with sales trip planning
  • Liaise with all departments within the Hotels
  • Assist with all elements of familiarisation trip/client entertainment planning and communication
  • Complete all complimentary/special rate stay requests and follow through with all internal arrangements required

What you'll bring
  • You'll bring your unique personality and passion to the role and the team.
  • You'll bring your unique personality and passion to the role and the team.
  • Well organized and priority focused. You know our hotels and are our brand ambassador. Ability to work under own initiative and multi-task in a fast paced environment.
  • Very resilient & proficient with all Microsoft Office programs, especially excel. Well-rounded management and operational troubleshooting and problem solving techniques. Perfectionist with eye for detail comfortable with all social environments.
  • You have a talent for defining problems, collecting data, establishing facts and drawing valid conclusions.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.