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Night Manager
2 months ago
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Night Manager to join our dynamic team here at Radisson Hotel GroupThis role offers a four-on, four-off shift pattern, designed to support a healthier work-life balance.
We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That's a promise
What We Offer Our Night Manager
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Contributory pension scheme and Life Assurance
Complimentary meal on duty
Uniform
Access to the Employee Assistance Programme through UNUM
Fantastic opportunities to progress
28 days holiday for full time team members
Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Night Manager Role
Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
Our Night Managers love the hustle and bustle of life Its not just about check-in and check-out. Its about everything in-between
You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity
As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department.
As Night Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do
Qualities We Are Looking For In Our Night Manager
Flexibility and a positive, Yes I Can Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you
The Radisson Blu Edinburgh Hotel is located in the heart of the historic Royal Mile in Edinburghs old town, just a short walk to major city centre attractions. Walk to the iconic Edinburgh Castle, National Museum of Scotland, the Scottish Parliament and Edinburghs famous shopping thoroughfare, Princes street. The hotel is also within easy reach of Holyrood Palace and Holyrood Park. Arthurs Seat, the parks highest point, has stunning views of the Scottish capital. An inviting place to unwind, each of our 238 high-end bedrooms and suites offering dazzling views of Scotlands capital city are modern with sleek furnishings and Naturally Cool theme décor, as well as an on-site restaurant, bar, leisure facilities, spa and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
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