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Technical Author

2 months ago

Bristol, South West England, United Kingdom SRG Full time

Technical Author - Bristol - Hybrid - Flexible Salary dependent on experience + excellent benefits


Technical Author


At Search by SRG we’re proud to be partnered once again with a household name - one of the most successful companies in software engineering – at the forefront of their domain & creating cutting-edge software solutions & tools; to be used in houses globally

This is an established and respected company, offering a real chance to develop a lasting career working alongside some of the industry experts in this field. Are currently looking for an experienced technical author to join their documentation team in the Bristol City Centre office. You will join a stable and highly skilled team, with scope to advance and learn along the way, whilst having good autonomy in supporting project management, documentation practices and continued document management success. In a company that offers great benefits, career support, learning opportunity and are working with the newest, modern technologies.

As a Technical Author in this team, you will have a strong background in technical documentation and writing, with great understanding of technology methodologies and principles for software engineering.


Responsibilities:

  • Feature Documentation: Collaborate with developers to create comprehensive documentation for new features, ensuring clarity and accuracy.
  • Content Improvement: Update and enhance existing documentation using topic-based authoring techniques to facilitate future multimedia delivery.
  • Content Consistency: Identify and consolidate common content across various documents to maintain consistency and coherence throughout.
  • Visual Aids: Create and edit graphics and diagrams to support and enrich documentation.
  • Localisation: Ensure content is tailored for a global audience, focusing on making highly technical information easily translatable for translators.
  • Quality Assurance: Deliver high-quality documentation within tight deadlines, adhering to all standards and requirements.


Must Have Experience:

  • At least 5 years of topic-based technical authoring experience for global audiences, preferably in the software industry.
  • 3 years of hands-on GitHub experience.
  • Proficient in writing and editing in DITA, HTML, and CSS.
  • Excellent attention to detail, QA skills, and responsiveness in agile environments.
  • Proficient with issue tracking and internal wiki systems.
  • Ability to work independently and efficiently in a hybrid setting with our diverse team and in-house developers.
  • Quick to learn new technologies.


Nice to have

  • Experience in producing API documentation.
  • Technical qualification at degree level.
  • Strong graphic and video production/editing skills, and with the ability to produce diagrams using MS Visio.


If you feel this could be a good match with your experience so far & where you are looking to grow in your career, please submit your CV/Resumé via this job advert. We will be in touch with you promptly if your skills and experience are matching.