Assistant General Manager

3 weeks ago

Manchester M, Manchester, United Kingdom Mnky Hse Manchester Full time

MNKY HSE is a vibrant and dynamic entertainment restaurant that combines great Latin American food, a lively atmosphere, and unforgettable experiences. With an emphasis on live DJs, dancers and a unique vibe, we aim to provide our guests with a perfect blend of dining and entertainment. Our venue is a hub for those who love to have a good time, enjoy great music, and indulge in a vibrant social scene.

Position Summary:

As the Assistant General Manager you will play a critical role in the success of our restaurant by working closely with the General Manager to oversee daily operations, ensure exceptional guest experiences, and maintain a fun and engaging atmosphere. You will lead a team of enthusiastic staff, ensuring that every aspect of the restaurant operates smoothly while keeping the energy high and the vibe lively.

Key Responsibilities:

  • Operational Management:
  • Assist the GM in managing the day-to-day operations of the restaurant, ensuring efficiency and effectiveness in all areas.
  • Monitor inventory levels, order supplies, and manage costs to ensure profitability.
  • Ensure compliance with health and safety regulations and maintain the cleanliness and presentation of the venue.
Guest Experience:
  • Ensure that every guest leaves with a memorable experience by maintaining high standards of service and hospitality.
  • Address and resolve guest complaints and feedback promptly and professionally.
  • Work closely with the events team to coordinate and execute special events.
Staff Leadership & Development:
  • Lead, motivate, and train a team of servers, bartenders, hosts, and support staff, fostering a positive and energetic work environment.
  • Assist in hiring, training, and scheduling staff, ensuring adequate coverage during peak hours and events.
  • Conduct regular performance reviews and provide ongoing feedback and development opportunities for the team.
Financial Management:
  • Assist in managing the restaurants financial performance by analysing key metrics, controlling costs, and optimising revenue.
  • Work with the GM to develop and implement strategies to drive sales and profitability.
  • Assist in preparing budgets, forecasts, and financial reports.
  • Marketing & Community Engagement:
  • Collaborate with the marketing team to promote the restaurant, events, and special offers through various channels.
  • Engage with the local community and build partnerships to enhance the restaurants visibility and reputation.
  • Stay updated on industry trends and competitors to keep the restaurant ahead of the curve.

Qualifications:

  • Minimum of 3-5 years of experience in a management role within a high-energy restaurant, bar, or entertainment venue.
  • Proven track record of managing operations in a fast-paced, vibrant environment.
Skills:
  • Strong leadership and team-building skills with the ability to motivate and inspire a diverse team.
  • Excellent communication and interpersonal skills, with a knack for engaging both guests and staff.
  • Solid understanding of financial management, including budgeting, cost control, and revenue optimisation.
  • Creative mindset with a passion for hospitality, entertainment, and creating memorable experiences.
Personality:
  • Outgoing, charismatic, and energetic with a genuine love for music, entertainment, and people.
  • Ability to thrive in a lively, fast-paced environment and handle pressure with grace.
  • A great sense of humour and an infectious personality that adds to the venues vibe.

Perks & Benefits:

  • Competitive salary
  • Opportunities for career growth within a dynamic and expanding company.
  • Employee discounts on food, beverages, and events.
  • A fun and supportive work environment with a team that feels like family.

To Apply:
Please submit your resume and a cover letter outlining your experience and why youre the perfect fit for this role. We look forward to welcoming you to our team


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