Central Agency Manager

2 weeks ago


London, UK, United Kingdom SYR - Shoreside Maritime Recruitment Full time

Position Title: Yacht Central Agency Manager

Location: London or South of France

Reports To: Director of Yacht Management


Overview:

The Yacht Central Agency Manager oversees the operational, commercial, and administrative functions of yachts under central agency management. This position plays a key role in maintaining client relationships, optimizing yacht performance, and ensuring the seamless execution of charter and sales operations.


Key Responsibilities:

  1. Operational Management:
  • Coordinate yacht listings for charter and sales, ensuring accuracy and quality of promotional materials.
  • Act as the primary liaison between yacht owners, captains, brokers, and other stakeholders.
  • Ensure compliance with legal, regulatory, and classification society requirements.
  • Monitor the performance of yachts in charter operations and recommend improvements.


2 Charter and Sales Management:

  • Develop and implement marketing strategies to maximize charter bookings and sales.
  • Collaborate with brokers to negotiate and finalize charter and sales contracts.
  • Analyze market trends to position yachts competitively in the global market.


3 Client Relationship Management:

  • Provide regular performance reports to yacht owners, including financials, feedback, and recommendations.
  • Address client concerns and ensure their satisfaction with the services provided.
  • Build long-term relationships with owners, brokers, and industry partners.


4 Administrative Oversight:

  • Maintain accurate records for all yachts under management, including contracts, schedules, and performance data.
  • Manage budgets and oversee cost efficiency in operations and marketing.
  • Ensure timely submission of invoices and payments related to charters and sales.


5 Team Coordination:

  • Supervise support staff, including coordinators and marketing personnel.
  • Provide training and guidance to ensure high standards of service delivery.
  • Foster a collaborative and professional work environment.


Qualifications:

  • Education: Bachelor’s degree in Maritime Studies, Business Administration, or a related field (or equivalent experience).


  • Experience:
  • Minimum 5 years of experience in yacht management, brokerage, or a similar role.
  • Strong understanding of yacht charter and sales operations.


  • Skills:
  • Excellent communication and interpersonal skills.
  • Strong negotiation and contract management expertise.
  • Proficient in yacht CRM systems and industry-specific software.
  • Ability to analyze market trends and develop strategic recommendations.
  • Certifications: Industry certifications such as MYBA, IYBA membership, or equivalent are a plus.


Key Competencies:

  • Client-centric approach with a focus on exceeding expectations.
  • Strategic thinker with a passion for the yachting industry.
  • Exceptional organizational skills and attention to detail.
  • Ability to multitask and perform under pressure in a fast-paced environment.


Why Join Us?

The company is a leader in the luxury yachting industry, offering a dynamic and supportive work environment. Join a passionate team dedicated to delivering world-class service to an elite clientele while advancing your career in the exciting world of luxury yachts.


This is a hybrid role offering a combination of office and WFH days



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