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Operations Manager

3 months ago


South East London, UK, United Kingdom Novotel London Waterloo Full time
Company Description

Joinus at Accor,wherelife pulseswithpassion?

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world?

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,?
Joinus andbecomeaHeartist.

Job Description

Take the next step in your career as the new Operations Manager for the Novotel
London Waterloo Hotel.
Our hotel is located in the heart of London , just a 15 min walk from Westminster
station and offers 178 rooms, meeting rooms, bar, restaurant and fitness & sauna
This is a rare and exciting opportunity which will allow you to further develop your
leadership and organizational skills and get you ready for the next role.

YOU WILL STAND OUT IF :
You are a naturally confident person who is able to approach people and initiate
conversation along with a strong knowledge of hotel operations.
Having previous managerial experience, you are highly organized and maintain the ability to
effectively manage the property as per the business demands.
We would love you to be pro active , curious, creative and have a great sense of humor .

WHAT YOU WILL DO :
You will have autonomy over the day to day operations of the hotel and together with the
Departmental Managers you will ensure the quality of service standards and guest
satisfaction.
You will also manage your departmental forecast, budget, staffing and costs like it is your
own hotel
You will actively participate in the monthly reporting and yearly budgeting process
It goes without saying that health and safety should be at the top of your agenda
As a key member of the hotels management team, you will participate to management
meetings and will replace the General Manager in his absence.

Accor values equal opportunity, we are a naturally diverse workforce and sustaining a
powerful peoples culture.
Our superpower? We put people at the heart of everything we do.

Additional Information

Information on the processing of personal data

When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.


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