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Duty Manager

4 months ago

Ilkley West Yorkshire, West Yorkshire, United Kingdom Bistrot Pierre Full time
Duty Manager - Bistrot Pierre - Ilkley

Why should you join our team?

We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.

Our amazing benefits:

- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots

- An awesome service charge on top of your competitive hourly pay rate

- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker

- Discounted room rates at our two hotels

- Discounted selected dishes on shift, and wines at cost price

- We take well-being seriously, so you'll have access to our 24/7 employee assistance programme

- Fantastic staff nights out and on-shift daily and monthly incentives

- Annual company rewards - get the chance to win holiday vouchers for you and your loved ones

- Take part in our Future Leaders course, where you can experience bespoke career development

- Length of service awards

What will the role involve?

- Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner

- Anticipating client needs wherever possible and react to these to enhance client satisfaction

- Flexibility to assist within other areas of the restaurant

- Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling

- Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available