Information Technology Technical Specialist

3 weeks ago


East Boldon UK, County Durham, United Kingdom Gillespie Recruitment Full time

At Gillespie Recruitment we pride ourselves in helping you find the perfect role.

Our client a long established technology services provider who are looking to recruit an experienced Technical Service Engineer to join their organisation.

As the Technical Service Engineer, you will provide an exceptional service to both internal and external customers.


The Responsibilities include:

  • Support all aspects of the customers’ needs using your skills, knowledge and the systems and resources available.
  • Carry out appropriate repair, update and or modify either remotely, by phone or onsite as agreed with or instructed by customer.
  • Support & administer all aspects of customer networks including setting up user accounts, permissions and passwords, by telephone, email, onsite, remotely or using web-based programmes to ensure all aspects of the customer network is effective & secure.
  • Build, repair, set up and update new and used desktop PCs and laptops in the workshop as agreed with or instructed by customer and or manager using skills and knowledge. Deliver the new or repaired equipment to the customer site providing fully operational kit.
  • Cabling Services. Survey, quote and install cabling where requested.
  • Manage & monitor customer offsite backup systems.

About You

  • Are you a knowledgeable Technical Service Engineer with experience of working in a busy technology company.
  • If this sounds like you, we really want to hear from you. You will require to have the following skills:
  • Knowledge of a wide range of operating systems, networking, hardware and software.
  • Experience of computer systems, networks, email, internet, protocols, hardware and software
  • Have experience of working in a customer care environment.
  • Proven skill in repairing, updating and setting up laptops, PC’s, peripherals & business networking equipment such as servers, firewalls, switches etc.
  • Full UK driving licence.

If you are a driven and ambitious Technical Service Engineer looking for a new challenge, this could be the perfect role for you. Don’t miss out on this exciting opportunity to join a dynamic and forward-thinking company.

Apply today



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