Utilities Coordinator

2 months ago

London, UK, United Kingdom Connect Property Full time

About Connect Property

Connect offers comprehensive management services to our housing partners, collaborating with individual landlords, corporate landlords, and institutional investors. We deliver trusted housing solutions that seamlessly integrate with our partners' needs, ensuring reliable and effective property management.



Our Journey so Far

For more than two decades, our organisation has consistently demonstrated a steadfast commitment to the private sector, emphasising the delivery of exemplary customer service. This unwavering dedication has not only allowed us to meet the diverse needs of our clients but has also fostered the development of enduring relationships with our housing partners and tenants, contributing to our sustained success in the private sector.


A significant milestone in our organisational trajectory occurred two years ago when we made a strategic decision to diversify our operations by venturing into the realm of social housing. This expansion involved the establishment of pivotal partnerships with local authorities across London. Through these collaborative efforts, our objective has been to facilitate individuals and families in accessing essential housing support, aligning our mission with broader societal welfare goals.


Our guiding principle remains rooted in the provision of high-quality services, akin to our established practices in the private sector. By upholding this commitment, we aim not only to meet but surpass the expectations and needs of those seeking housing support. This approach is integral to our overarching goal, which is to act as a catalyst for positive transformations across all facets of our work.

Whether in the private sector or the realm of social housing, our organisation remains resolute in its dedication to customer service excellence and the facilitation of meaningful partnerships.


As we navigate these dual spheres, our primary objective remains the catalysis of positive change, transcending the boundaries of traditional business practices to contribute meaningfully to the well-being of individuals and communities we serve.



The Role

As a Utilities Coordinator at Connect Property, you will be instrumental in supporting the efficient management of utility services across our property portfolio, ensuring that tenants receive consistent services and accurate billing. Working closely with the finance and utilities teams, you will oversee the setup and maintenance of utility accounts, manage council tax claims and applications, and act as a key contact between utility providers, tenants, and internal teams. This role requires excellent administrative skills, clear communication, and a proactive approach to record-keeping and utility management.


Main Duties & responsibilities

Utilities Account Management:

  1. Set up, monitor, and maintain utility accounts across our portfolio of properties.
  2. Notify utility providers of void periods and any changes in liability.
  3. Ensure a continuous utility supply by liaising with energy companies and scheduling essential appointments.


Tenant and Utility Company Liaison:

  1. Serve as the primary contact for tenants on utility-related queries, offering support and guidance.
  2. Communicate directly with utility providers on behalf of tenants, providing accurate and timely information.


Billing and Record Management:

  1. Verify, approve, and process utility bills in line with contract terms and set price bands.
  2. Work closely with accounts payable to ensure accurate financial records and support the billing process.
  3. Regularly update all databases and management software with current and precise data.


Council Tax and Welfare Support:

  1. Assist with council tax applications, manage exemptions, and facilitate the recovery of any overpaid tax.
  2. Support tenants with applications for government utility grants and welfare assistance, as applicable.


Data Analysis and Reporting:

  1. Perform analysis on databases and produce reports to monitor energy trends and identify cost-saving opportunities.
  2. Keep up-to-date with developments in the energy market and government support programmes for utility management.


Skills & Knowledge

Administration & Organisation:

  1. Strong organisational and administrative skills with a high level of attention to detail.
  2. Proven ability to manage multiple tasks effectively and prioritise workloads in a fast-paced environment.


Communication Skills:

  1. Excellent verbal and written communication skills, with the ability to engage professionally with tenants, utility providers, and team members.
  2. Skilled in handling tenant enquiries and maintaining professional relationships with external partners.


Technical Skills:

Proficient in MS Office (Word, Outlook, Excel) and experienced in using database systems for record-keeping and reporting.


Problem-Solving & Initiative:

  1. A proactive approach to identifying and resolving utility service issues independently.
  2. Flexibility to adapt to the evolving demands of the role and use initiative to maintain consistent service standards.


Team Collaboration:

Ability to work effectively within a team environment as well as independently to meet operational goals.

  • Office Coordinator

    4 weeks ago

    London,, UK, United Kingdom Robert Half Full time

    Office Coordinator & Executive Assistant Robert Half is partnering with a high calibre boutique investment management firm, seeking an exceptional Office Coordinator & Executive Assistant to join their team. This role offers an opportunity to work directly with senior leadership in a dynamic, high-performance environment.About the Role - Reporting directly...

  • Technical Services Coordinator

    4 weeks ago

    London,, UK, United Kingdom Design Build Search Full time

    Design Build Search are working with a tier 1 Irish contractor that are currently seeking experienced and talented Tech Service Co-Ordinator to join the high performing project team in Canary Wharf, London. Purpose of RoleEnsure all building services activities are coordinated with other construction activities from specification and procurement through to...

  • Technical Services Coordinator

    3 weeks ago

    London,, UK, United Kingdom Insight Recruitment Full time

    Insight Recruitment are partnered with a fast-growing contractor within the data centre industry and we are currently seeking an experienced and talented Technical Services Co-Ordinator to join their high performing project team in Canary Wharf, London.REPORTING TO: Technical Services ManagerPurpose of RoleEnsure all building services activities are...

  • Production Coordinator

    3 weeks ago

    London, UK, UK, United Kingdom SRVC Studio Full time

    Job Title: Production CoordinatorCompany Overview:Founded in the Spring of 2021, London based brand SRVC (Service) offers a distinctive take on women’s design and reimagines refinement with a hyper-futuristic edge.The brand addresses the needs of modern women, today and beyond exploring innovation and functionality, ensuring that everything we create is of...

  • Commercial Coordinator

    4 weeks ago

    London,, UK, United Kingdom Pigment Consulting Full time

    Commercial Coordinator | Outside IR35 | £200 a day | Hybrid, London | 6 months initiallyPigment Consulting is a bold, disruptive and collaborative digitally enabled change and transformation consultancy. Fuelled by an urge to challenge the norm, bringing together an unrivalled solution to the change and transformation challenges across the UK Government,...

  • Operations Coordinator

    4 weeks ago

    London, UK, United Kingdom myGwork Full time

    This job is with Tiffany & Co., an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. OverviewTiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 187 years, Tiffany has...

  • UK-EU Logistics Coordinator

    4 weeks ago

    London,, UK, United Kingdom LEON CYCLE Full time

    Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website...

  • Global Talent Acquisition Coordinator

    2 days ago

    London,, UK, United Kingdom LEON CYCLE Full time

    Leon Cycle is seeking a motivated Global Talent Acquisition Coordinator to join our team! They will be responsible for the full cycle recruitment process for all positions and be the first point of contact and welcome for all new hires on board. They will not only recruit through job sites but also utilize other strategies to source talented candidates...

  • Grid Manager/Director

    5 days ago

    London,, UK, United Kingdom Pangea Full time

    Pangea Talent Solutions has been retained by a PE-owned investment and development platform in the renewable energy market to find them a Grid Manager/Director, who will oversee their grid connection and integration activities globally during the development and construction phases of utility-scale solar PV and BESS projects. They have a 3GW pipeline of...

  • Assistant Property Manager

    4 weeks ago

    London,, UK, United Kingdom COREcruitment Ltd Full time

    My client, a prominent private property investment and management organisation. Are seeking an Assistant Property Manager. This role offers an exciting opportunity to work with some of London’s most renowned properties, alongside major assets in other cities across the UK.What’s on offer?Up to £70,000 + packageInternal progression and...

  • Project Manager

    3 months ago

    London,, UK, United Kingdom INTEC Energy Solutions Full time

    INTEC ENERGY – Project Manager INTEC Energy Solutions develops and builds high-quality full-turnkey solar power plants. The company delivers best-in-class Engineering, Procurement, and Construction (EPC), and Operation and Maintenance (O&M) services to its customers around the globe. INTEC is one of the pioneering players in the renewable market with its...

  • C++ Software Developer

    4 weeks ago

    London,, UK, United Kingdom Aurum Search Limited Full time

    We are a leading high-frequency proprietary trading firm working across multiple asset classes. We are looking to expand our technology team with a talented C++ software developer, working closely with research and technology teams.Role outline:Establish new exchange connectivity.Utilize the existing infrastructure and enhance its functionality as...

  • Assessments Officer

    2 months ago

    London, UK, UK, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of London Job Title: Assessments Officer Location: ONSITE, London, UKSalary: £27,000 per annumEmployment Type: Full-Time (Monday to Friday, 9am to 5pm) Full Right to Work Status in the UK RequiredJob Summary:The Assessments Officer is responsible for the efficient coordination and administration of all aspects of the examination...

  • Marketing Coordinator

    3 months ago

    London,, UK, United Kingdom Oliver Wyman Full time

    Who We AreDo you want to be in the room with the world’s most important corporate and government leaders, regulators, and academic experts? Are you interested in helping to shape strategy and have a meaningful impact? Would you like to help drive the conversation and thinking that leads to tangible, real-world change for clients, industries, and societies?...

  • Senior Design Engineer

    4 weeks ago

    London, UK, UK, United Kingdom Taylor Woodrow Full time

    Taylor Woodrow is recruiting for a Senior Design Engineer to join the joint venture responsible for the construction and delivery of HS2’s Old Oak Common station in North West London. The circa £1bn project will include the delivery of six underground platforms as well as up to eight platforms on the adjacent Great Western Main Line.The purpose of the...

  • Grid Connections Manager

    4 weeks ago

    London, UK, UK, United Kingdom Taylor Hopkinson | Powered by Brunel Full time

    Grid Connection ManagerOur client is one of the European and global leaders in renewables, with a turnover of more than €5 billion and huge investments in their continued growth.We have been retained to recruit a Grid Connections Manager who will join an established team in London, and manage the grid connection process for utility-scale solar and storage...

  • Development Manager

    4 weeks ago

    London,, UK, United Kingdom Buchanan Law Full time

    Job Title:Development Manager (Heat)Location:LondonAbout the Company:A leading recycling, waste, and energy organisation is at the forefront of decarbonisation initiatives in the UK. The organisation is advancing plans for a carbon capture facility as part of a nationally significant infrastructure project. These developments aim to create a hub for...

  • Ecommerce Manager

    4 weeks ago

    London,, UK, United Kingdom Forward Role Recruitment Full time

    Job title: Ecommerce ManagerLocation: London- 1 day per weekSalary: Up to £45kWe are partnering exclusively with a rapidly growing retailer, within the health and wellbeing industry, who are looking for an Ecommerce Manager to join the business.You will play a pivotal role in driving online growth and sales for the business, responsible for managing the...

  • Project Manager

    2 weeks ago

    London,, UK, United Kingdom Toro Recruitment Full time

    Project ManagerToro Recruitment is seeking an accomplished Project Manager to join a leading Independent Connection Provider (ICP) in London. If you are an experienced professional with a strong background in managing electrical projects up to 11kV, this is an excellent opportunity to advance your career in the power distribution sector.Our partner is...

  • Project Construction Grid Manager

    5 days ago

    London,, UK, United Kingdom Circular Resourcing Full time

    Project Construction Grid ManagerIndependent Power Producer (IPP)London (hybrid)Circular Resourcing are working with a leading European IPP based in London who are looking to recruit a Grid Connection Manager to join their London based team, overseeing several Utility Scale Solar & Storage Projects across the UK. Salary: client open to negotiation due to...