Utilities Coordinator

2 weeks ago

London, UK, United Kingdom Connect Property Full time

About Connect Property

Connect offers comprehensive management services to our housing partners, collaborating with individual landlords, corporate landlords, and institutional investors. We deliver trusted housing solutions that seamlessly integrate with our partners' needs, ensuring reliable and effective property management.



Our Journey so Far

For more than two decades, our organisation has consistently demonstrated a steadfast commitment to the private sector, emphasising the delivery of exemplary customer service. This unwavering dedication has not only allowed us to meet the diverse needs of our clients but has also fostered the development of enduring relationships with our housing partners and tenants, contributing to our sustained success in the private sector.


A significant milestone in our organisational trajectory occurred two years ago when we made a strategic decision to diversify our operations by venturing into the realm of social housing. This expansion involved the establishment of pivotal partnerships with local authorities across London. Through these collaborative efforts, our objective has been to facilitate individuals and families in accessing essential housing support, aligning our mission with broader societal welfare goals.


Our guiding principle remains rooted in the provision of high-quality services, akin to our established practices in the private sector. By upholding this commitment, we aim not only to meet but surpass the expectations and needs of those seeking housing support. This approach is integral to our overarching goal, which is to act as a catalyst for positive transformations across all facets of our work.

Whether in the private sector or the realm of social housing, our organisation remains resolute in its dedication to customer service excellence and the facilitation of meaningful partnerships.


As we navigate these dual spheres, our primary objective remains the catalysis of positive change, transcending the boundaries of traditional business practices to contribute meaningfully to the well-being of individuals and communities we serve.



The Role

As a Utilities Coordinator at Connect Property, you will be instrumental in supporting the efficient management of utility services across our property portfolio, ensuring that tenants receive consistent services and accurate billing. Working closely with the finance and utilities teams, you will oversee the setup and maintenance of utility accounts, manage council tax claims and applications, and act as a key contact between utility providers, tenants, and internal teams. This role requires excellent administrative skills, clear communication, and a proactive approach to record-keeping and utility management.


Main Duties & responsibilities

Utilities Account Management:

  1. Set up, monitor, and maintain utility accounts across our portfolio of properties.
  2. Notify utility providers of void periods and any changes in liability.
  3. Ensure a continuous utility supply by liaising with energy companies and scheduling essential appointments.


Tenant and Utility Company Liaison:

  1. Serve as the primary contact for tenants on utility-related queries, offering support and guidance.
  2. Communicate directly with utility providers on behalf of tenants, providing accurate and timely information.


Billing and Record Management:

  1. Verify, approve, and process utility bills in line with contract terms and set price bands.
  2. Work closely with accounts payable to ensure accurate financial records and support the billing process.
  3. Regularly update all databases and management software with current and precise data.


Council Tax and Welfare Support:

  1. Assist with council tax applications, manage exemptions, and facilitate the recovery of any overpaid tax.
  2. Support tenants with applications for government utility grants and welfare assistance, as applicable.


Data Analysis and Reporting:

  1. Perform analysis on databases and produce reports to monitor energy trends and identify cost-saving opportunities.
  2. Keep up-to-date with developments in the energy market and government support programmes for utility management.


Skills & Knowledge

Administration & Organisation:

  1. Strong organisational and administrative skills with a high level of attention to detail.
  2. Proven ability to manage multiple tasks effectively and prioritise workloads in a fast-paced environment.


Communication Skills:

  1. Excellent verbal and written communication skills, with the ability to engage professionally with tenants, utility providers, and team members.
  2. Skilled in handling tenant enquiries and maintaining professional relationships with external partners.


Technical Skills:

Proficient in MS Office (Word, Outlook, Excel) and experienced in using database systems for record-keeping and reporting.


Problem-Solving & Initiative:

  1. A proactive approach to identifying and resolving utility service issues independently.
  2. Flexibility to adapt to the evolving demands of the role and use initiative to maintain consistent service standards.


Team Collaboration:

Ability to work effectively within a team environment as well as independently to meet operational goals.

  • Facilities Coordinator

    3 months ago

    London,, UK, United Kingdom GAIL's Full time

    JOB PURPOSEBeing the bridge that connects our bakeries and our contractors together, driving win-win partnerships. A clear communicator who is comfortable juggling multiple projects at once. The purpose of your role is to ensure that everyone has the right information at the right time. Ensuring our bakeries are set up correctly on Pronett and making sure...

  • Facilities Coordinator

    3 weeks ago

    London,, UK, United Kingdom Macro Full time

    Facilities Coordinator Ref: VN066 London, UK (5-months contract)The Opportunity We are seeking a highly organised and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operation and maintenance of our facilities. Your role will involve coordinating and overseeing various...

  • Student Voice Coordinator

    1 month ago

    London,, UK, United Kingdom Regent College London Full time

    Job Title: Student Voice Coordinator Business Unit: Student Experience Contract Type: Permanent Hours: 40 per week Location: London (Multi-site) Application Deadline: 31 October 2024 Interview Dates: 5 and 6 November 2024About UsRegent is proud of our distinctive student experience, driven by excellent teaching and strong support. We are on an exciting path...

  • Store Projects

    3 weeks ago

    London,, UK, United Kingdom ME+EM Ltd Full time

    Job Title: Store Projects & Construction CoordinatorReporting to: Property Development ManagerLocation: LondonContract Type: Full time / 37.5 hours per week​​​About Us:​ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store,...

  • Project Manager

    2 months ago

    London,, UK, United Kingdom INTEC Energy Solutions Full time

    INTEC ENERGY – Project Manager INTEC Energy Solutions develops and builds high-quality full-turnkey solar power plants. The company delivers best-in-class Engineering, Procurement, and Construction (EPC), and Operation and Maintenance (O&M) services to its customers around the globe. INTEC is one of the pioneering players in the renewable market with its...

  • Marketing Coordinator

    2 months ago

    London,, UK, United Kingdom Oliver Wyman Full time

    Who We AreDo you want to be in the room with the world’s most important corporate and government leaders, regulators, and academic experts? Are you interested in helping to shape strategy and have a meaningful impact? Would you like to help drive the conversation and thinking that leads to tangible, real-world change for clients, industries, and societies?...

  • Assessments Officer

    2 weeks ago

    London, UK, UK, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of London Job Title: Assessments Officer Location: ONSITE, London, UKSalary: £27,000 per annumEmployment Type: Full-Time (Monday to Friday, 9am to 5pm) Full Right to Work Status in the UK RequiredJob Summary:The Assessments Officer is responsible for the efficient coordination and administration of all aspects of the examination...

  • Associate Operations Coordinator

    3 weeks ago

    London,, UK, United Kingdom Gain Theory Full time

    The opportunity:This is an exciting opportunity to join our new, dynamic and growing Operations Practice. As an Associate Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient day to day project management of our client centric Squads. Each Squad focuses on delivering project work for specific clients. Within the Squads,...

  • Enterprise Account Executive

    1 month ago

    London,, UK, United Kingdom Bluebird Full time

    Business Development Director EU | Top Range Salary Compensation | Venture backed Series B | 100% YoY Growth | LondonMy client is currently disrupting the market within their cloud-based software solution in the electric and power infrastructure industry. They revolutionise the way we approach asset performance and management by embracing the power of AI....

  • Financial Accounting Manager

    3 weeks ago

    London, UK, United Kingdom FED FINANCE UK Full time

    Our client is a prestigious higher education institution with a strong global reputation for academic excellence and a commitment to reimagining education for the modern world. Specializing in the study of diverse regions and cultures, the institution prides itself on fostering a unique and inclusive learning environment that addresses global challenges...

  • Reinsurance Analyst

    2 weeks ago

    London,, UK, United Kingdom SiriusPoint Full time

    Who We AreSiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. ​Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as ‘One SiriusPoint’, to apply expertise and underwrite...

  • Solar PV Engineer

    4 weeks ago

    London,, UK, United Kingdom OXBO Full time

    Summary:OXBO are excited to continue their partnership with one of the most reputable, International Solar, BESS, Onshore Wind & Green Hydrogen developers. The company are looking for a Senior Renewable Energy Consultant to join their growing London team, and play an integral role in the development & construction of Solar & BESS projects around the...

  • Asset & Development Management Associate

    1 month ago

    London,, UK, United Kingdom Macdonald & Company Full time

    Asset & Development Management AssociateOur client is an investment and development manager, specialising in industrial and logistics real estate.Established in 2019 they now manage a portfolio with a value in excess of £1.5 billion. Due to expansion and the recent acquisition of a large UK portfolio they are seeking to hire an Asset & Development...

  • Airfield Design Engineer

    1 month ago

    London,, UK, United Kingdom Dar Full time

    Company Overview:Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through...

  • Project Manager

    5 days ago

    London,, UK, United Kingdom Andesite Partners Full time

    OverviewAndesite Partners is delighted to have been appointed exclusively by one of the fastest EV Charging businesses to look for a newly created role - Project Management Officer. Our client is a fast-growing, Private Equity-backed electric vehicle (EV) infrastructure company, driving innovation in sustainable mobility.With a mission to accelerate EV...

  • Senior Finance Manager

    2 weeks ago

    London, UK, United Kingdom FED FINANCE UK Full time

    The organization is a prominent public sector entity dedicated to enhancing the quality of services delivered to the community. With a focus on financial oversight and strategic planning, it plays a pivotal role in managing resources effectively to meet the needs of its stakeholders. Mission: The organization aims to ensure sustainable financial practices,...

  • Mechanical Designer

    2 weeks ago

    London,, UK, United Kingdom JAB Recruitment Full time

    JAB Recruitment is sourcing a Mechanical Designer on behalf of our Operator client, located in London. This role is a 12-month PAYE contract.Mechanical Designer – Job DescriptionThis position involves developing and delivering the mechanical design for a significant subsystem within a direct air capture plant. This subsystem will be physically substantial,...

  • Property Administrator

    1 month ago

    London,, UK, United Kingdom Kinleigh Folkard & Hayward Full time

    At KFH the administrators in our build to rent division support the property management and block management team allowing everyone to provide high quality customer service. We’re looking for someone with previous property administration experience, to offer excellent communication to our on-site teams and clients. This role is based at London Bridge on a...

  • Part-Time Office Manager/PA

    2 weeks ago

    London,, UK, United Kingdom Zebra People Part time

    NB this role is part-time, based in our Hoxton office.As PA/Office Manager for Zebra People, you will perform a vital role for our team, coordinating all areas of day-to-day office operations, ensuring that the business runs seamlessly, and the office is a vibrant, organised place for our team to work.You’ll be enthusiastic and organised, committed to...

  • Receptionist & Conference Coordinator

    2 weeks ago

    London, UK, UK, United Kingdom MaxAd Fixed Fee Recruitment Full time

    London, WC2R £31,050 + Great BenefitsAn exciting new career opportunity has arisen for an accomplished, organised and highly professional individual to join a growing business. You will be joining a team that has built long-standing commercial success and an impressive reputation for providing outstanding specialist advisory services to clients across the...