Team Leader

1 month ago


Bolton UK, Greater Manchester, United Kingdom Keoghs Full time

Claims Team Leader: Guiding Excellence and Empowering Success


Job Purpose

As a Claims Team Leader, your mission is clear: to inspire, mentor, and develop every team member to reach their full potential. Here’s why this role is a game-changer:


What we can offer to you:

  1. Hybrid Working: Enjoy the best of both worlds Spend one day a week in the office and work remotely for the rest. Flexibility is key.
  2. Generous Holidays: Start with 25 days of annual leave plus 8 bank holidays. You can even buy or sell up to 3 days annually.
  3. Long-Term Service Rewards: Loyalty pays off—earn more days off after 5 and 10 years of service.
  4. Employer Pension Contribution: Invest in your future. Your employer contributes to your pension fund.


Remember, a well-crafted compensation package goes beyond salary—it’s about enhancing your overall work experience. These perks are designed to make your journey here rewarding and fulfilling


Encouragement and Mentorship:

  • You’ll be the driving force behind your team’s growth.
  • Encourage, guide, and empower each member to excel.


Operational Accountability:

  • Lead up to 12 claims handling employees.
  • Manage a monthly influx of 600 files.
  • Align targets with:
  • Individual handler productivity.
  • Client Key Performance Indicators (KPIs), including SLA management and indemnity spend.
  • Robust internal billing procedures.
  • Technical supervision of credit hire files (up to £25,000).
  • Qualitative framework adherence (including litigation procedures and complaints).


Expectation Management:

  • Keep line managers informed of performance and objectives.
  • Deliver consistently, day in and day out.


Capacity Optimization:

  • Monitor caseloads and capacity.
  • Distribute files and tasks efficiently.
  • Implement contingency plans when needed.


Personal Development Focus:

  • Identify training needs.
  • Foster succession planning.
  • Create an environment where motivation thrives.


Quality Enhancement:

  • Conduct audits to improve work quality.
  • Provide constructive feedback.
  • Implement improvement plans.


Financial Oversight:

  • Track weekly and monthly financial performance.
  • Ensure team members meet Key Performance Indicators.


Strategic Collaboration:

  • Work closely with individual claimant firms and Credit Hire Organizations (CHOs).
  • Articulate challenges and successes to the Technical Director.


Team Meetings:

  • Prepare and lead team meetings.
  • Disseminate critical information.


Why Keoghs?

  • Be part of a dynamic team shaping the future of credit hire.
  • Drive excellence and witness tangible impact.
  • Join us on this exciting journey

Ready to lead? Apply now and make a difference


Remember, this role isn’t just about managing claims—it’s about empowering people and driving results



  • Bolton, Greater Manchester, United Kingdom Keoghs LLP Full time

    The Team Leader will be responsible for the operational management of a litigated RTA team. They will encourage, mentor and develop all members of the team to including File Handlers, Paralegals and Admin Assistants. They will ensure the team meets is objectives and targets and to continuously improve the quality of the team’s work. Key Accountabilities ...

  • Technical Supervisor

    1 month ago


    Bolton, UK, Greater Manchester, United Kingdom Keoghs Full time

    Technical Supervisor - RTA MotorJob PurposeThe Technical Supervisor plays a crucial role in ensuring excellence within our Volume Motor Team. Working closely with the Business Unit Director and team leaders, you’ll drive efficient processes and policies while embedding best practices in file handling. Your focus will be on technical guidance, team...

  • Technical Supervisor

    4 weeks ago


    Bolton, UK, Greater Manchester, United Kingdom Keoghs Full time

    Technical Supervisor - RTA MotorJob PurposeThe Technical Supervisor plays a crucial role in ensuring excellence within our Volume Motor Team. Working closely with the Business Unit Director and team leaders, you’ll drive efficient processes and policies while embedding best practices in file handling. Your focus will be on technical guidance, team...


  • Bolton, UK, Greater Manchester, United Kingdom The People Pod Full time

    Recruitment Consultant – Property – Greater Manchester – Competitive At The People Pod, we’ve been partnering with some of the biggest and brightest businesses across the UK and Europe for decades. From start-ups and scale-ups to large global enterprises, we specialise in the Digital, Tech, Sales, Retail & Property markets. We’re a close-knit team...

  • Development Team Lead

    1 month ago


    Manchester, UK, Greater Manchester, United Kingdom Socium Recruitment Full time

    Development Team Lead \ Technical LeadWant to lead a team / already lead one?Decision \ ML ApplicationsProven track record of internal development & Promotions.Sound like a Product, Tech stack and culture you are looking for?A SaaS company based out of Manchester, offering remote work are about to build its 3rd squad in 18 months as they embark on a...

  • Development Team Lead

    4 weeks ago


    Manchester, UK, Greater Manchester, United Kingdom Socium Recruitment Full time

    Development Team Lead \ Technical LeadWant to lead a team / already lead one?Decision \ ML ApplicationsProven track record of internal development & Promotions.Sound like a Product, Tech stack and culture you are looking for?A SaaS company based out of Manchester, offering remote work are about to build its 3rd squad in 18 months as they embark on a...

  • Technical Manager

    4 weeks ago


    Bolton, Greater Manchester, United Kingdom Keoghs LLP Full time

    Job Title: Technical Manager Company: Keoghs - A Davies Business Location: Horwich, Bolton About Us: Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We pride ourselves on providing innovative legal solutions to our clients. As we continue to grow, we are seeking a dynamic and...

  • Management Accountant

    4 weeks ago


    Bolton, Greater Manchester, United Kingdom Venn Group Full time

    Job Title: Management Accountant Job description: We are currently recruiting for a Management Accountant Role based in Bolton Hours: 37.5 hours per week Duties will include: Producing month end management accounts packProduction of short-term cash flow forecastsResponsible for associated analysis and commentary for limited companies and liability...

  • Channel Management

    2 weeks ago


    Audenshaw, UK, Manchester, United Kingdom Brother International Europe Ltd Full time

    About BrotherBrother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...


  • Bolton, Greater Manchester, United Kingdom Keoghs LLP Full time

    The DA File Handler role involves working within a team of fraud specialists and legal support staff. The DA File Handler will run a caseload of litigated RTA suspected fraud cases under Delegated Authority on behalf of a cross section of insurance clients. The File Handler will work in close conjunction with the Team Leader and the relevant Lead Lawyer(s)...


  • Manchester, UK, Greater Manchester, United Kingdom Harnham Full time

    HEAD OF PERFORMANCE MARKETING - FTC REMOTE FIRST - OFFICE IN LONDON AND DUBLIN SALARY UP TO £100,000 THE COMPANYA leader within the gambling space across the UK and Ireland. This role focuses solely on the sports side of the betting business and the performance around this space. They are a hugely data driven business and looking for someone who understands...


  • Wythenshawe, UK, Manchester, United Kingdom Endress+Hauser Group Full time

    CAD Technician – Mechanical Engineering / Designer Manchester, Wythenshawe (Hybrid working)As a CAD Technician you will provide drawing services for all Processes with Endress+Hauser using AutoCAD and Inventor. Main responsibilities:You will encompass all aspects of drawing support utilising AutoCAD / Inventor.You will be responsible for the timely...


  • Wythenshawe, UK, Manchester, United Kingdom Endress+Hauser Group Full time

    CAD Technician – Mechanical Engineering / Designer Manchester, Wythenshawe (Hybrid working)As a CAD Technician you will provide drawing services for all Processes with Endress+Hauser using AutoCAD and Inventor. Main responsibilities:You will encompass all aspects of drawing support utilising AutoCAD / Inventor.You will be responsible for the timely...


  • Droylsden, UK, Manchester, United Kingdom ManpowerGroup Talent Solutions Full time

    Health and Safety Manager/HSE Business Partner (ISO Standards) - Manchester - New!Location: Manchester, Droylsden office with regular travel within the UKAre you an accomplished Health and Safety Leader with a proven track record of working in a Manufacturing/Production environment? Are you ready for a strategic role that not only provides autonomy but also...


  • Manchester, UK, Greater Manchester, United Kingdom Cubiq Recruitment Full time

    Senior Recruitment Consultant - AI & Data (Europe or North America)Excellent Salaries + Commission + BenefitsCentral Manchester or RemoteAreas: Artificial Intelligence, NLP, Data, Computer Vision, Recommender Systems, LLM's, Quantum Computing, Machine Learning, Deep Learning‍We are a leading recruitment agency with an established AI department that has...


  • Manchester, UK, Greater Manchester, United Kingdom Cubiq Recruitment Full time

    Senior Recruitment Consultant - AI & Data (Europe or North America)Excellent Salaries + Commission + BenefitsCentral Manchester or RemoteAreas: Artificial Intelligence, NLP, Data, Computer Vision, Recommender Systems, LLM's, Quantum Computing, Machine Learning, Deep Learning‍We are a leading recruitment agency with an established AI department that has...


  • Worsley, UK, Manchester, United Kingdom Get Recruited Full time

    INSURANCE ACCOUNT HANDLER MANCHESTERUp to £45,000Calling all seasoned Account Handlers! An esteemed insurance brokerage firm, deeply rooted in Manchester, is actively seeking talented professionals to join their flourishing team. This remarkable opportunity promises an exhilarating work environment where your skills will be recognised, nurtured, and...


  • Worsley, UK, Manchester, United Kingdom Get Recruited Full time

    INSURANCE ACCOUNT HANDLER MANCHESTERUp to £45,000Calling all seasoned Account Handlers! An esteemed insurance brokerage firm, deeply rooted in Manchester, is actively seeking talented professionals to join their flourishing team. This remarkable opportunity promises an exhilarating work environment where your skills will be recognised, nurtured, and...


  • Manchester, UK, Greater Manchester, United Kingdom Harnham Full time

    Head of Performance and Analytics £100,000 + 20% bonus (pro rata based on tenure)London (remote) with occasional travel to Dublin The Company:A sports gaming company that is an industry leader, looking for a Head of Performance Analytics for a maternity coverThe Role:As the Head of Performance and Analytics, you will:Manage a teamHandle business inquiries...


  • Cheadle, UK, Greater Manchester, United Kingdom Forge Talent Full time

    Forge Talent are currently engaged with an exciting manufacturer (who are a leader within their field) based in Cheadle. They are currently looking to hire an Assistant Management Accountant to join the finance team on a 12 month fixed term contract. The role will work closely with the wider finance team and gives applicants a great chance to gain further...