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Head of Digital Design

2 months ago

London UK, UK, United Kingdom Broadway Malyan Full time

Broadway Malyan is a renowned international architecture and design practice known for its innovative approach to creating remarkable spaces. With a global presence, we specialise in masterplanning, architecture, and interior design, crafting transformative environments that inspire and enrich lives. From iconic buildings to sustainable urban developments, Broadway Malyan is committed to pushing the boundaries of design excellence and shaping the future of the built environment.


As an employee-owned practice, we are able to create an inclusive culture where everyone has a strong sense of engagement and shared responsibility in the future of our business. We are committed to investing and inspiring our people, so we can attract and retain the best talent to strengthen our reputation as both a design practice and an employer of choice.


We are currently seeking a visionary leader with a passion for digital design and a track record of driving efficiency and innovation. This role offers a unique opportunity to shape the future of digital design at Broadway Malyan, contributing to our commitment to excellence and cutting-edge design solutions. The role will report into the Global Design Director and COO.


If you are ready to lead our digital transformation and make a substantial impact, we invite you to apply and join our dynamic team. This is your chance to be part of a transformative journey at Broadway Malyan, setting new benchmarks in the industry.


The role:

  • Lead and mentor a multidisciplinary team, including Revit Content Specialists, BIM Managers, Design Application Specialists, and CAD and visualization experts located across all our studios.
  • Drive the development, optimization, and support of the Digital Design platform, working with internal stakeholders (IT Director, Head of Information and Knowledge Sharing, Design Directors) and external stakeholders.
  • Shape the digital development strategy, encompassing software interfaces, data-driven environments, and visualization tools.
  • Identify existing workflows across the practice and implement more efficient, cutting-edge processes for delivery.
  • Establish a digital design skills framework for Architecture, Interiors, and Masterplanning across all disciplines and global locations.
  • Embed digital design practices into departmental performance management and continuous improvement processes.


Business Liaison:

  • Ensure seamless communication and collaboration within the Digital Design team and with IT, Knowledge Sharing, and studio leads, aligning digital strategies with overall business goals.
  • Support effective knowledge sharing across the practice and maintain training and documentation strategies.
  • Guide project leaders on the optimal use of digital tools and foster skill development across teams globally.
  • Align digital design strategies with the firm’s business objectives from project procurement through to delivery.


External Relationship Management:

  • Implement and refine the practice’s strategy for Digital Design, BIM, and other specialist software applications.
  • Define and manage project-based software deliverables and monitor external consultant performance.
  • Liaise with clients, consultants, contractors, and suppliers to develop and implement BM's digital design strategies.
  • Participate in industry networks for continuous improvement and innovation opportunities.


Budget Setting and Procurement:

  • Oversee budget planning and management for digital design technologies and tools.
  • Collaborate with IT and stakeholders to ensure procurement aligns with business requirements, and negotiate to achieve the best value for IT expenditures.
  • Manage software licensing and procurement cycles, ensuring timely renewals and adherence to service-level agreements (SLAs).


Service Management and R&D:

  • Implement Information Technology Infrastructure Library (ITIL) framework processes within the Digital Design team to optimize incident resolution and change management.
  • Lead research and development efforts to explore new opportunities for business improvement through digital tools.
  • Contribute to disaster recovery planning and cyber security initiatives in collaboration with the IT Director.


Application and Infrastructure Management:

  • Manage the lifecycle of digital design applications, including specification, procurement, deployment, and support.
  • Collaborate with the infrastructure team to ensure effective management of digital design infrastructure, including cloud services and high-performance computing.


Skills & Requirements:

  • Proven track record of transforming and optimizing workflows to drive efficiency and innovation.
  • Expertise in change management, guiding teams through digital transitions and embedding new practices.
  • Strong leadership and communication skills to align cross-functional teams and foster collaboration.
  • Ability to deliver digital strategies that are aligned with both business objectives and cutting-edge industry practices.
  • Commitment to continuous improvement, staying updated on the latest trends and standards in digital design and technology.


The successful candidate can be based in London or any other of our studio locations around the world.


Broadway Malyan is an equal opportunities employer.