Food and Beverage Supervisor

3 weeks ago

Glasgow G, Glasgow, United Kingdom Heeton UK Full time

We are looking for a talented F&B Supervisor who has a passion for leading the team and delivering exceptional customer service offering customers a personalised experience. Someone creative, and an excellent motivator for their team to drive sales and engagement.

Key Responsibilities:

  • You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience through supervision and coaching of the team
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
  • Adherence to the company policies and guidelines while ensuring that all team members follow the service standards
  • Assisting restaurant management in duties such as opening and closing the building, cashing up, running daily team briefings, training the junior team members, and communicating ongoing maintenance, cleanliness, and H&S issues
  • Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service.
  • Ensure company cash handling procedures are followed consistently
  • Drink orders are dispensed accurately; bar areas are always clean and up to the restaurant's high standards
  • Work in a safe and tidy manner and report any hazard, accident, loss or damage to management.
  • Preparing reports at the end of the shift/week, including staff control, Liquor control and sales.
  • Putting forward ideas to drive the beverage average check and increase the total revenue
  • Ensuring that all beverage stock levels are maintained, and correct ordering procedures are carried out
  • Providing a friendly, courteous, efficient, and professional service always
  • Demonstrating a high standard of personal appearance, wearing the full and correct uniform and ensuring good personal hygiene

What we are looking for:

  • An enthusiastic, energetic, and friendly personality, with a passion for providing excellent customer service
  • Strong experience in a busy, fast-paced Environment.
  • Basic IT and admin skills
  • Excellent communication skills, both verbal and written
  • Confidence to supervise teams
  • Flexibility with working hours must be available evenings and weekends.
  • Someone who knows the market and customer needs, creating cocktails and current trends.

Why you should apply

  • Service-based annual leave (increasing up to a maximum of 5 extra days)
  • Employee & Friends/Family discounted rates at Heeton-operated hotels and brand employee travel programme
  • Life Assurance, Income Protection and Employee Assistance schemes
  • Referral scheme
  • Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
  • Heeton is an expanding company which offers excellent career, training and development opportunities
  • Exclusive access to the employee recognition & reward scheme - Heeton Rewards
  • Fantastic career potential with one of the UK's fast-growing hotel operators
  • Retention bonus on completion of 3 and 6-month service

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required from candidates as part of the onboarding process.


AMRT1_UKCT

  • Food and Beverage Supervisor

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel Glasgow CityWe have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel Glasgow CityWhy us? Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata. We actively encourage internal development and progression. Free meals on...

  • Food & Beverage Supervisor

    2 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Glasgow Marriott Hotel Full time

    Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Food Service Supervisor to join our Food & Beverage team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service. About Us: The Glasgow...

  • Food & Beverage Supervisor - Breakfast

    2 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Glasgow Marriott Hotel Full time

    Are you an enthusiastic, flexible, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Food Service Supervisor overseeing Breakfast to join our Food & Beverage team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service. About...

  • Director of Food

    2 weeks ago

    Glasgow, G1, Glasgow, United Kingdom DoubleTree by Hilton Hotel Glasgow Central Full time

    We have an exciting opportunity for an experienced Food & Beverage professional to join as Director of Food & Beverage. This role will be responsible for the Food & Beverage operation, leading the relevant teams to ensure the delivery of the best guest experience and optimising F&B profitability within the Hotel. The Role: Reporting directly into the Hotel...

  • Food and Beverage Attendant

    1 week ago

    Glasgow, G1, Glasgow, United Kingdom Metropolitan Gaming Group Full time

    Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.Our eleven city destinations across the UK and Egypt...

  • Food & Beverage Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Glasgow Marriott Hotel, 500 Argyle Street, Glasgow, Scotland, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The...

  • Food & Beverage Supervisor

    3 days ago

    Glasgow, Scotland, G3 8RR, Glasgow City Centre, United Kingdom Glasgow Marriott Hotel Full time

    Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Food Service Supervisor to join our Food & Beverage team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service. About Us: The Glasgow...

  • Supervisor

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Cinnabon Part time

    Role: Cinnabon Supervisor Location: Glasgow,G53 6AGHours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive! Company: EG GroupNEW STORE OPENING IN SILVERBURN!This is an EG On The Move VacancyWe are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming...

  • Food and Beverage Operations Manager

    3 days ago

    Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

    We are seeking a seasoned Food & Beverage professional to join Klarent Hospitality Limited as Director of Food & Beverage. This strategic role will oversee the Food & Beverage operation, driving growth, and delivering exceptional guest experiences while optimizing profitability.The Key Responsibilities:**Reporting to the Hotel Manager**The Director of Food &...

  • Food and Beverage Operations Manager

    19 hours ago

    Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

    We are seeking a seasoned Food & Beverage professional to join Klarent Hospitality Limited as Director of Food & Beverage. This strategic role will oversee the Food & Beverage operation, driving growth, and delivering exceptional guest experiences while optimizing profitability.The Key Responsibilities:**Reporting to the Hotel Manager**The Director of Food &...

  • Food & Beverage Assistant (Casual)

    4 weeks ago

    Glasgow, Lanarkshire, Glasgow, United Kingdom Maldron Glasgow Full time

    Food & Beverage Assistant (Casual) – Maldron Hotel Glasgow CityWe have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel Glasgow CityWhy us? The benefits of working for Dalata Hotel Group Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata. We actively encourage...

  • Food and Beverage Service Associate

    1 day ago

    Glasgow, Glasgow City, United Kingdom Courtyard by Marriott Glasgow SEC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Service Associate to join our team at Courtyard by Marriott Glasgow SEC.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a memorable dining experience.Work collaboratively with the restaurant and bar team to deliver a seamless service.Prepare and...

  • Food and Beverage Service Associate

    19 hours ago

    Glasgow, Glasgow City, United Kingdom Courtyard by Marriott Glasgow SEC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Food and Beverage Service Associate to join our team at Courtyard by Marriott Glasgow SEC.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a memorable dining experience.Work collaboratively with the restaurant and bar team to deliver a seamless service.Prepare and...

  • Food and Beverage Service Associate

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Radisson Hotel Group Full time

    Radisson Hotel Group stands as one of the largest hospitality organizations globally, encompassing ten unique hotel brands and over 1,160 properties in operation and development across more than 95 countries. Our brand promise, Every Moment Matters, is complemented by our signature Yes I Can service philosophy. At the heart of our success is our people. They...

  • Meetings & Events Operations Supervisor - Beverage Service

    1 week ago

    Glasgow, Glasgow City, United Kingdom Radisson Blu Hotel Glasgow Full time

    About UsRadisson Blu Hotel Glasgow is part of the Radisson Hotel Group, a leading hotel company with a strong presence in the global market. Our company is known for its commitment to delivering exceptional service and creating memorable experiences for our guests.We are a dynamic and fast-growing company with a strong focus on innovation and customer...

  • Food and Beverage Server

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom MHDV Full time

    Position: Food and Beverage Server Company: MHDV Salary: £11.95 / 20 Hours Part Time As a vital member of our restaurant team, you will embody the spirit of our establishment, ensuring that every guest enjoys a seamless dining experience. Your role will involve: Facilitating communication between the kitchen and management to maintain an efficient service...

  • Food and Beverage Team Associate

    21 hours ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Team Associate at Nuffield Health. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our members and guests have a positive experience in our facilities.Key...

  • Food and Beverage Team Associate

    18 hours ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Team Associate at Nuffield Health. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our members and guests have a positive experience in our facilities.Key...

  • Meetings & Events Operations Supervisor - Beverage Service

    1 day ago

    Glasgow, Glasgow City, United Kingdom Radisson Blu Hotel Glasgow Full time

    We are seeking a highly skilled Meetings & Events Operations Supervisor - Beverage Service to join our dynamic team at Radisson Blu Hotel Glasgow. As a key member of our Food & Beverage Service Team, you will be responsible for delivering exceptional service and creating memorable moments for our guests.The ideal candidate will have experience in meetings &...

  • Meetings & Events Operations Supervisor - Beverage Service

    16 hours ago

    Glasgow, Glasgow City, United Kingdom Radisson Blu Hotel Glasgow Full time

    We are seeking a highly skilled Meetings & Events Operations Supervisor - Beverage Service to join our dynamic team at Radisson Blu Hotel Glasgow. As a key member of our Food & Beverage Service Team, you will be responsible for delivering exceptional service and creating memorable moments for our guests.The ideal candidate will have experience in meetings &...