Endoscope Support Specialist

4 weeks ago


Bristol UK, South West England, United Kingdom Olympus UK & Ireland Full time

Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.


Olympus are hiring for an Uptime Support Manager to cover South Wales and South West of England.


What is the purpose of this position?


In the role of " Uptime Support Manager" you will be responsible for ensuring our customer’s equipment is available when required so that vital and potentially lifesaving procedures can be carried out.


This is achieved by educating and persuading end users to improve the care and handling of a wide range of medical devices to prevent avoidable equipment damage.


Account Management

  • Regularly visit all customers on your territory, build relationships based on trust and rapport and provide ongoing customer support.


Data Analysis

  • Analyse repair trends to provide bespoke support aimed at reducing repairs.


Training and Education

  • Delivering exciting and engaging training sessions to groups of 2 to 50 (groups of 4 to 10 is the norm) using various methods such as group activities, hands on sessions, games, formal presentations and quizzes.
  • Your team “Uptime Support” is part of the wider Medical Service Business Unit (MSBU) comprising of Field Engineers, Field Service coordinators and Service contract sales territory managers.


What are the key responsibilities of this position?


  • Working closely with your in-field colleagues to ensure all future sales opportunities are maximised by helping them bring in new business and strengthening existing relationships
  • Analyse repair data to highlight hospitals/departments requiring specific focus/repair reduction support
  • Provide end user training and installation support for our range of Endoscopic Decontamination Equipment
  • Carry out onsite customer audits of equipment and processes
  • Record details of every customer visit on our CRM database ensuring all teams are aware of your work at that site
  • Meeting up with your Manager on a monthly basis to review progress and discuss the impact you are having on the sites in your area


What skills and qualifications are we looking for?

  • Valid UK driving licence
  • Proven track record of building and maintaining strong relationships
  • Professional attitude with an eagerness to learn
  • Experience with MS Office (word, excel, PowerPoint)
  • Be comfortable working within a theatre/procedure/decontamination environment
  • Ability to work flexibly i.e. stay late or work weekends as the customer requires


What does Olympus offer?


  • Generous annual leave entitlement
  • Comprehensive company pension scheme
  • Private medical cover
  • Free annual health check
  • Subsidised gym membership
  • Employee discounts
  • Company car or car allowance
  • Incentive Scheme


At Olympus, we have a dedicated in-house Talent team that cover all areas of the business. As a backup, we have a preferred supplier list (PSL) of vetted suppliers and as such, are unable to accept unsolicited CVs from recruitment agencies or search firms outside of our PSL. Please note that Olympus will not be responsible for any fees, charges or terms associated with any such CVs.


Valuing diverse perspectives and lifestyles is one of our core values. We would therefore like to encourage all people to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.



  • Kent, UK, South East England, United Kingdom Olympus UK & Ireland Full time

    Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe. With 70 years of experience, Olympus is considered...


  • Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full time

    Your firm This role is a rare opportunity to work as a Paralegal for a leading international law firm across a broad range of areas. As a Matter Support paralegal based in their hybrid Bristol office, you will be part of a central team providing support to a range of legal teams alongside other paralegals and apprentices. You will have the opportunity to...


  • Bristol, UK, South West England, United Kingdom iO Associates - UKEU Full time

    Contract Materials Science Specialist 12 Months initially (Extendable) Remote Working / Bristol £400-£450 per day - Outside IR35I'm supporting a company that are on the look out for a Materials Science Specialist. I'm supporting an extremely exciting start-up company to be at the forefront of using cutting-edge technology to create a new product...


  • Bristol, UK, South West England, United Kingdom SII Group UK Full time

    We are seeking a Future Products Engineering Support Specialist with expertise in land vehicles to drive the development of next-generation defence solutions. This role focuses on research, design, and integration of advanced systems for defence land vehicles. You will collaborate with cross-functional teams to deliver innovative solutions aligned with...

  • CAD Admin

    1 month ago


    Bristol, UK, South West England, United Kingdom SEIMAF UK Full time

    Looking for an exciting opportunity in the nuclear industry for HPC Project or Sizewell C Project? This offer is made for you! We are seeking talented engineers who want to work on the biggest projects and are not afraid of new challenges.JOB POSITION: CAD Admin / CAD Support (Aveva Engineering CAD Support).KEY INFORMATION:Degree in Mechanical...

  • Automation Specialist

    2 months ago


    Bristol, UK, South West England, United Kingdom Redland Search - Professional Recruitment Solutions Full time

    Salary: £50-60kLocation: Bristol - 2-3 days per week in the officeCome and work for one of the UK's fastest-growing law firms in a brand-new exciting role that is both internal and client-facing.The firm is seeking a Process Automation Specialist to analyze and enhance legal processes through the innovative use of Microsoft Power Automate, Power...


  • Bristol,, South West England, United Kingdom KYOCERA Document Solutions UK Part time

    Role Division: Field ServiceBased: Field Based (Bristol/Bath/Gloucestershire)Reporting to: Regional Service ManagerContract: Perm, Full timeWe are looking for someone who has a technical aptitude around mechanical or electrical components.We have an exciting opportunity that has arisen for a Field Service Technical Specialist based in the mentioned area....


  • Bristol, UK, South West England, United Kingdom Crux Product Design Full time

    The Marketing Specialist plays a crucial role in the development and execution of marketing strategies to promote our services, drive brand awareness, and attract customers.You will be responsible for planning and implementing marketing campaigns across various channels to support our business development activities and our wider company objectives. This...


  • Bristol,, South West England, United Kingdom Peaple Talent Full time

    Who:With over 30 years of expertise, Masters247 is proud to be at the forefront ofdistributing premium golfing equipment to businesses across the UK andEurope.Masters has continually expanded its portfolio, incorporating Level 4, amanufacturing and embellishment hub with advanced tools like laserengravers, DTF machines, CNC, and embroidery for custom...

  • Proposal Specialist

    1 week ago


    Bristol, Bristol, South West England, United Kingdom Law Absolute Limited Full time

    Proposal Specialist 6 month FTC Hybrid Working A top 50 law firm is looking for a Pursuits Specialist to join their central pitch team for a 6 months FTC where you will report directly to the Head of Bids. Th role will see you supporting the team on strategic pitch opportunities in your own or working alongside a Proposal Manager. This is an...


  • Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Part time

    Your new companyThis award-winning law firm is known for its award-winning insurance practice and is enjoying developing an enviable presence in the Bristol and South West market. They are seeking Clinical Negligence Lawyers to join them in their Bristol office at NQ to Senior Associate level. They have a well-earned reputation for their clinical negligence...


  • Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role We are working with a prestigious firm who are on the lookout for a skilled lawyer to join their General Liability Insurance team based in Bristol. This is an incredible opportunity for a qualified Legal Executive or Solicitor (NQ+). The team spans across London and Bristol and is part of the firm's Insurance Group and has a...


  • Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Part time

    Your new companyThis award-winning law firm is known for its market leading Healthcare practice and is enjoying developing an enviable presence in the Bristol and South West market. As such, they are seeking a number of clinical negligence lawyers to join their Tier 1 Healthcare team in their Bristol office at all levels. They have a well-earned reputation...

  • Claims Handler

    2 months ago


    Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new firmOur Top 100 client is seeking a Professional Indemnity Claims Handler to support their fantastic national practice in Bristol. You will manage a caseload of professional indemnity claims across a range of delegated authority claims handling schemes offered to insurer clients. These claims involve defending, on behalf of insurers, a wide variety...

  • Banking Lawyer NQ

    2 months ago


    Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Part time

    Your new firmThis premier firm are top of their game in the Banking sector, advising high-profile domestic and international clients on complex cross-border transactions. With a growing Bristol-based Banking team which works hand in hand with the firm's London team, a need has arisen to recruit a Banking lawyer to join their award-winning team.Your new...


  • Bristol , Bristol, South West England, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new firmThis stellar international law firm has a fantastic opportunity for an experienced Residential Conveyancer / Conveyancing Executive / Chartered Legal Executive to join their Real Estate team in Bristol or Reading on a permanent basis. This diverse and dynamic role involves working across all areas of plot conveyancing for some of the UK's...


  • Cumbria, UK, North West England, United Kingdom Synergize Consulting Full time

    Synergize Consulting are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern (4 shifts (2day then 2 night) on a...


  • Bristol, UK, South West England, United Kingdom Capio Recruitment Full time

    Delivery Consultant (Legal Recruitment Consultant) Location- Central Bristol (Hybrid opportunities) Salary £24,000-£30,000 plus uncapped, no threshold commission Capio Recruitment is hiring onto our top preforming legal recruitment team for a delivery recruitment consultant position. This is a fantastic opportunity for someone either with recruitment...


  • Bristol, UK, South West England, United Kingdom BMS Performance Full time

    Field sales role covering the South West of the UKWorking in tandem with a BDM team to implement a strategic vision to end usersTechnical, consultative, complex sales role which engages every dayAn OTE scheme which doubles for overachieversA business who give long-term careers to peopleAutonomous position - be accountable for your own output Territory Sales...


  • Bristol, UK, South West England, United Kingdom BMS Performance Full time

    Field sales role covering the South West of the UKWorking in tandem with a BDM team to implement a strategic vision to end usersTechnical, consultative, complex sales role which engages every dayAn OTE scheme which doubles for overachieversA business who give long-term careers to peopleAutonomous position - be accountable for your own output Territory Sales...