Sales Administrator

2 weeks ago


Londonderry Northern Ireland, Derry, United Kingdom Dawson Hinds Creative Spaces Full time

This job holder will be responsible for the administration and other office-based tasks. Including the smooth running of all incoming/outgoing deliveries and providing support to the MD compiling quotes etc.

This is an office-based role.


On-site training will be provided for the successful candidate.


Responsibilities

· Ensure all authorised orders are processed on a timely basis, making sure a PO is raised for any items which need ordered.

· Liaise with suppliers to agree delivery dates for orders.

· Highlight any issues with the supplier and agree solution e.g. damaged goods, non-delivery of ordered items, delays in receiving orders.

· Manage all outgoing deliveries to our customers making sure these are completed on a timely basis.

· Keep all customers updated on the delivery of their goods.

· Effectively address any concerns highlighted by customers.

· Ensure all the team have completed all necessary training required to fulfil their job roles.

· Liaise with MD as and when required to complete quotes/orders

· Ensure all enquiries received in the sales and info. inboxes are allocated to the relevant team member on the date of receipt and follow up within 2 days to ensure a response has been issued.

· Answer the phone and ensure calls are transferred to the appropriate person within the sales team.

· Conduct outbound calls to offer our services to new customers.

· Issue all invoices within 2 working days of customer receipt of goods.

· Use software system to record deliveries, including overtime for fitters

· Process wages for fitters monthly


Duties and responsibilities are not exhaustive. Office administrator will also be expected to carry out reasonable requests.


Qualifications

· GCSE Maths and English

· Competent in Windows Office Suite

· Previous admin experience preferred but not essential


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