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Information Technology Support Engineer

2 months ago

UK, UK, United Kingdom Dunedin IT Full time

We're looking for an IT Support Engineer based in our Edinburgh office to help with the 200 clients we support across Scotland and England. Applicants only based in Edinburgh or the greater area will be considered.


Working for a managed service provider (MSP) is only for some. The learning curve can feel steep and unrewarding, making you want to give up.


However, if you want to test yourself and push yourself to be a well-rounded IT professional, advising business owners and IT departments, this might be the IT job for you.


Being part of a small but strong team gives you a chance for greater responsibility than you would in a larger one. As a result, you will have significant influence and the opportunity to learn something new every day.


1 year working for MSP = 3 years in an IT department.


Role:

  • Work with helpdesk team across multiple locations on a varying range of IT requests via phones and email
  • Drive to client sites to provide onsite support and installation of new tech
  • Work on larger IT projects with the team


Preferred Skills:

  • Apple & Windows desktop environments
  • Office 365 & Cloud Solutions
  • Microsoft Server technologies
  • Connectivity services
  • Knowledge of networks
  • IT Security & best practices
  • A full driving license


Benefits:

  • Hybrid working
  • Health Insurance Scheme
  • 29 days holiday, including bank holidays
  • Professional and industry training available up to five days per
  • Access to professional training portal (Worth £1,500 a year)
  • Flexible working hours around core office hours are available
  • Company Pension Scheme
  • Company Social Events


You will be based out of our Edinburgh office, supporting clients across the central belt. If you like learning something new every day, not knowing what the day will bring, being part of a growing company that strives to put the employee first, and working hard for your co-workers, please apply now.