Senior Deal Desk Specialist
2 months ago
The Senior Deal Desk Specialist will provide deal structure guidance and recommendations to the Sales team that balance a compliant, data driven, business and collaborative approach with creative thinking to meet customer needs. This includes leading and coordinating the internal deal process and providing proactive and flexible support between multiple teams throughout the deal cycle, from initial proposal to final signature and booking.
Key Duties and Responsibilities
- Manage complex deal structures and approvals for your region
- Partner with the Sales organization, particularly our Strategic and Enterprise Accounts Sales team as a trusted advisor for the deal construct and negotiation process of complex transactions.
- Provide deal structure guidance and creative solutions by fully understanding various licensing models, deal structures, and pricing to support the sales organization while maintaining internal pricing standards.
- Initiates and executes training sessions and discussions, for the global Sales Team on Deal Architecture.
- Interprets customer usage reports to assist the global Sales and Sales Operations Order Teams to help maximize the full potential of an existing agreement.
- Works in collaboration with Pricing and Finance for the most current list of products and third-party royalties.
- Assists with multi-year agreement product offerings and will be a subject-matter expert on current price books.
- Works closely with the Director Global Deal Desk in providing accurate revenue and booking information for each Deal Desk agreement and will be a subject-matter expert on revenue recognition and order processing.
- Collaborates with Legal and Business Operations teams in optimizing and streamlining customer-facing documentation.
Minimum Education/Certification Requirements and Experience
- Bachelor's Degree in Business Administration, Finance, Economics or related relevant areas.
- 8+ years of related experience, in deal desk, finance, contracts or sales operations positions.
- Ability to read, understand and draft contractual business terms and conditions.
- Must have extensive knowledge with software revenue recognition policies
- Understanding of revenue recognition principles and US GAAP.
- Ability to break down complex ideas and issues and communicate in simple terms to different levels of the organization.
- Excellent communication and presentation skills (written and verbal).
- Experience working in a fast-paced environment.
- Experience and understanding of the SaaS and Consumption business models.
- Strong customer service orientation and a desire to help others succeed.
Preferred Qualifications and Skills
- MBA or related relevant area.
- Previous experience with complex contract negotiations and long sales cycles.
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