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EMEA Marketing Manager

4 months ago

London, UK, United Kingdom Quiq Full time

We’re Quiq

Quiq makes it as easy for customers to connect with businesses like they would with family and friends. We are changing customer communication one conversation at a time by building messaging software that modernizes business conversations with their customers. We partner with the world's most loved brands, like Volvo, Nespresso, Spirit Air, Accor, and Wella to drive customer loyalty and CX cost savings. We believe mobile, message-driven communications will replace a significant portion of traditional phone and email interactions, reducing costs while improving customer satisfaction. With our AI driven conversational engagement platform, companies can easily orchestrate commerce and service conversations with their customers that seamlessly involve both technology and humans alike.


Role Overview

Quiq is seeking an entrepreneurial Marketing Manager to join our founding EMEA team, reporting to the SVP of Marketing. As the inaugural Marketing Manager in the region, you will play a pivotal role in developing and executing a strategy to drive brand awareness, and demand generation, that leads to fueling both new and expansion business.


This role offers a dynamic and empowering opportunity to shape Quiq’s growth across EMEA, working closely with a dynamic, talented, fast moving, close knit team located in London with strong support from a well staffed global marketing team.


Success in this role will be measured by demand and awareness generated from your leadership and execution.


Your Responsibilities

  • Marketing Strategy Development: Collaborate with the global marketing team and EMEA Sales team to develop marketing strategies that fuel sales objectives.
  • Work closely with our demand generation team to execute on targeted demand generation programs that lead to high quality demand for the EMEA sales team.
  • Represent the EMEA market in the content strategy by working closely with our head of content to create (or localize) personalized and impactful content that drives conversions across channels including paid ads, website landing pages, email campaigns, and events.
  • Event Management: Manage the planning and execution of events such as conferences and webinars, from pre-event promotions and registrations to post-event follow-ups.
  • Partner Engagement: Oversee partner pipeline marketing by crafting tailored content for various partner types and initiating outreach efforts.
  • Analytics and Insights: Monitor, analyze, and report on the effectiveness of marketing strategies in EMEA, refining approaches based on data-driven insights.


What you Have

  • Exceptional writing skills and a track record of deploying successful B2B SaaS marketing strategies in Europe, localizing tactics and content to meet regional preferences.
  • An understanding of Customer Service, Customer Experience, Digital Messaging, or Conversational & Generative AI industries/technologies.
  • Experience with Outreach, Marketo, ZoomInfo, SalesNavigator, and Salesforce.
  • Ability to excel in a dynamic, minimally structured environment, approaching challenges with a solution-oriented mindset.
  • Added bonus: Experience working in an environment where you’re driving demand for the EMEA region as an extension of a broader marketing team.


Quiq is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to ensure people feel supported and connected at work.


Benefits:

  • Market competitive total compensation package
  • Market competitive company paid family medical and individual dental and vision insurance coverage
  • Flexible, unlimited vacation policy
  • Stock options
  • Strong company culture


Company Description

Quiq (based in Bozeman, Montana with offices in New York City and London) is a leading technology company that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Whatsapp, Apple Business Chat, Google Business Messenger, and many other messaging channels. 200 companies, including Overstock, Nespresso, Wella, Accor Hotels, Volvo and Spirit Airlines, trust Quiq to connect them to their customers via messaging. Our team has deep roots in customer service and CX, and big plans to transform the space. And, these plans include you We look forward to meeting you and growing Quiq together.