Reception Manager

4 weeks ago


Gatwick West Sussex, Gatwick, United Kingdom Hilton Gatwick Full time

About us...

Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.

A bit about what you will do...

Reception Managers in our stylish hotel, ensure the service provided by the reception team is consistently, excellent, exceeding guests expectations throughout their stay.

  • Lead the Front Office team, fostering team dynamics to ensure the team remain focused on meeting guests needs and brand standards.
  • Manage and inspire the team to achieve maximum guest feedback scores and to increase revenue potential through upselling and promotions.
  • Implement sales, marketing and rates policies as defined by the Revenue Manager.
  • Deal with any guest concerns promptly, attentively and efficiently.
  • Encourage the team to develop and maintain strong relationships with other departments to ensure a seamless guest experience.
  • Coach, train, and support the team to provide consistently high standards, while continually looking to improve.
  • Manage rotas, timesheets and holiday entitlements, considering occupancy and any large group movements, especially those with early or late arrivals and departures.
  • Manage and oversee all groups and delayed flight arrivals and associated administration.

More about you...

  • Strong leadership and motivational abilities.
  • Excellent attention to detail and drive to maintain high standards.
  • Strong communication, interpersonal and organisational skills.
  • Proven experience of managing, coaching and developing teams.
  • Approachable and positive manner with a can do attitude.
  • Ability to use initiative in challenging situations and under pressure.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • A smart and professional appearance.
  • Proven track record in a similar position within a 4-star hotel.
  • Good working knowledge of Opera PMS and Microsoft Office.
  • High standard of English, both written and spoken.

Whats in it for you

Competitive salary

Holiday 28 days holiday, enhanced after 5 years of service.

But theres more...

  • Free meals on duty.

  • Discounted employee friends & family rates at Arora Hotels.

  • Food and beverage discounts.

  • Christmas gifts and employee parties.

  • Introduce a friend scheme.

  • Cycle 2 work scheme.

  • UK attraction discounts @ Merlin Entertainments.

  • Taste card.

  • Life assurance scheme.

  • Wage stream.

  • Employee assistanceprogramme.

  • Arora star employee recognition.

  • Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.



AMRT1_UKCT


  • Night Manager

    1 month ago


    Gatwick, West Sussex, Gatwick, United Kingdom BLOC Hotels Full time

    Hotel Night ManagerAbout usWorking at Bloc is more than just working at some hotel. Its being part of a new type of hotel experience where our service and attention to detail ethic is second to none at every step of a guests stay.About the roleAs the Night Manager for Bloc Hotel Gatwick you will be passionate about hospitality, well organised and a hands on...


  • Gatwick, West Sussex, United Kingdom Arora Hotels Limited Full time

    About us...Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.A bit about what you will do...Reception Managers in our stylish hotel, ensure the service provided by...


  • West London, United Kingdom Royal Garden Hotel Full time

    Reception Manager Assistant Role OverviewWe are seeking an experienced Assistant Reception Manager to join our team at the Royal Garden Hotel. As a key member of the Reception team, you will provide exceptional support to the Reception Manager, lead and support the Front Desk Agents, and ensure all SOPs and daily tasks are covered.Main...

  • Reception Manager

    4 months ago


    Brighton, East Sussex, East Sussex, United Kingdom The Ivy Collection Full time

    Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.Were searching for a passionate Reception Manager.This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.Benefits & rewards:50%...


  • West Sussex, United Kingdom Arora Hotels Limited Full time

    About us...Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.A bit about what you will do...Reception Managers in our stylish hotel, ensure the service provided by...

  • Reception Manager

    3 weeks ago


    South West London, London, United Kingdom El Pastor Part time

    Reception Manager | El Pastor Restaurant | Battersea, London We are looking for a brilliant Reception Manager to join Harts Group as part of our exceptional El Pastor team in Battersea, London.Meaningful Rewards at Harts GroupReception Manager Salary range up to £41,484 based on 48hrs per week50% Off all Food & Drink across all Harts GroupSit down meals...

  • Float Reception

    1 month ago


    Northgate, West Sussex, United Kingdom CV-Library Full time

    The firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...

  • Reception Manager

    4 weeks ago


    North West London, United Kingdom Thistle Park Lane Full time

    Thistle Park Lane_previously known as Great Cumberland Place situated in an outstanding central London location on the crossroads between Oxford Street, Park Lane and Hyde Park. The perfect spot to stay for a business trip or simply just experiencing London for leisure.Remember to check your CV before applying Also, ensure you read through all the...

  • Reception Teacher

    1 month ago


    West Ealing, United Kingdom CV-Library Full time

    Reception Teacher Are you a qualified Reception Teacher looking for an exciting new role ASAP? Do you want to work in a school that is dedicated to nurturing well-rounded, confident children equipped for their future? Our Primary schools based in Ealing, are looking for a dedicated and passionate Primary teacher, with teaching experience in reception....

  • Reception Manager

    4 weeks ago


    Birmingham, West Midlands, United Kingdom The Ivy Collection Full time

    Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.Were searching for a passionate Reception Manager.This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.You could be just the...

  • Reception Manager

    4 months ago


    North West London, London, London, United Kingdom Thistle Park Lane Full time

    Thistle Park Lane_previously known as Great Cumberland Place situated in an outstanding central London location on the crossroads between Oxford Street, Park Lane and Hyde Park. The perfect spot to stay for a business trip or simply just experiencing London for leisure. The Role: Our Reception Managers are key players in our reception teams. This role is...


  • West London, London, United Kingdom Royal Garden Hotel Full time

    We have an exciting opportunity for an experienced Assistant Reception Manager to join our team.The Assistant Reception Manager will support the Reception Manager, lead and support the Front Desk Agents, ensuring all SOPs and daily tasks are covered, and all guest enquiries are dealt in a professional and timely manner.Whats in this for you?We offer a wide...

  • Reception Teacher

    2 months ago


    West Hampstead, United Kingdom CV-Library Full time

    Are you a Reception Teacher in West Hampstead? Do you have QTS or Early Years Professional status? If your answers are yes I would love to hear from you. We are recruiting a qualified Reception Teacher for an independent nursery school in West Hampstead. You will be responsible for providing a nurturing and inclusive environment for the children in your...

  • Reception Teacher

    3 weeks ago


    West Hampstead, United Kingdom Simply Education Ltd Full time

    Are you a Reception Teacher in West Hampstead?Do you have QTS or Early Years Professional status?If your answers are yes I would love to hear from you.We are recruiting a qualified Reception Teacher for an independent nursery school in West Hampstead. You will be responsible for providing a nurturing and inclusive environment for the children in your care....

  • Reception Teacher

    1 week ago


    west london, United Kingdom Academics Ltd Full time

    Reception Teacher - Primary School in BrentAre you a passionate and dedicated educator looking for an exciting opportunity to teach Reception in a vibrant primary school?Would you like to join a supportive and well-connected school in the London borough of Brent?If so, this could be the perfect role for you!Role DetailsPosition: Reception TeacherLocation:...

  • Reception Teacher

    1 week ago


    West London, United Kingdom Academics Ltd Full time

    Reception Teacher - Primary School in Brent Are you a passionate and dedicated educator looking for an exciting opportunity to teach Reception in a vibrant primary school? Would you like to join a supportive and well-connected school in the London borough of Brent? If so, this could be the perfect role for you! Role Details Position: Reception Teacher ...


  • West London, London, United Kingdom Amazonico London Full time

    Want to be part of a global brand with countless opportunities?Amazonico London is on the hunt for aAssistant Reception Managerto join the family. Situated in the heart of Mayfair on Berkeley Square Amazonico encapsulates the spirit of an adventure through the Amazon River the vibrancy, the abundance, the intrigue, and the excitement.Our inspiration is...


  • West Hampstead, United Kingdom Simply Education Ltd Full time

    Job Title: Qualified Reception Teacher WantedWe are seeking a qualified Reception Teacher to join our team at an independent nursery school in West Hampstead.Key Responsibilities:- Provide a nurturing and inclusive environment for the children in your care.- Work alongside a team of assistants, SLT's and other reception teachers.- Teach in your desired...

  • Reception Supervisor

    4 weeks ago


    North West London, London, United Kingdom Melia White House Hotel Full time

    The world is yours with Meli Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. About Meli White House Hotel NW1 3UP Meli White House is a modern and...

  • Reception Supervisor

    2 weeks ago


    North West London, United Kingdom Melia White House Hotel Full time

    The world is yours with MeliA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in...

  • Reception Supervisor

    3 weeks ago


    South West London, London, United Kingdom The Ivy Collection Full time

    ***Seasonal Job Opportunity at The Ivy***Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.We are searching for a charismaticReception Supervisorto join our dynamic and supportive team in one of the UKs most-loved restaurant...