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M&E Supervisor

1 month ago


City of London London, Central London, United Kingdom artotel Hoxton Full time

M&E Supervisor Opening - art'otel Hoxton

We are recruiting for one of the Coolest Hotels in Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton has a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest bedrooms and suites, 10 Meetings and Events spaces, auditorium, a lounge, gym and two destination restaurants.

In your role as M&E Supervisor, you'll discuss and agree some key objectives with your line manager. These objectives are designed to support your department's goals and priorities. You'll also take responsibility for your own development, embracing training opportunities that we offer, while learning from any challenges and mistakes along the way.

As our M&E Supervisor you will receive:

  • Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service
  • Salary: £14.04 per annum plus service charge
  • Discounted gym memberships
  • Access to free financial and mortgage advice
  • Discounted hotel staff rates
  • Two meals per day, every day (including days off if you wish to come in)Great Learning and development opportunities

How you do it...

  • Streamlining the operations of ten diverse event rooms, hosting a mix of corporate and leisure meetings, banquets, drinks receptions and plenty of different parties.
  • Oversee our inventory and collaborate with the team to make sure our event spaces are well-stocked and versatile, all within budget every time.
  • Implementing cost-effective measures to make our events experiences inspiring, for both corporate and leisure clients, without compromising on quality.
  • Proactively seek feedback from clients to gather the info you need to continuously enhance our events experience.
  • Take care of client enquiries, requests and complains promptly and in a professional, on-brand way.
  • Lead by example, showing your team how to demonstrate professionalism and a commitment to excellence in every aspect of your role.
  • Inspire and motivate your team, keeping to our high service standards while maintaining a happy, inclusive and creativity work culture.
  • Take your cues from the guidance and instructions given by your M&E Operations Manager as well as the leadership team.
  • be able to train and supervise your events team and inspire them to deliver exceptional service that's tailored to every client and event.

You will work in a space that...

  • Is perfect for Product launch screenings, private dining & exclusive hire.
  • Has a 60-seater auditorium that can be combined with our Art Gallery Creative rooms or Restaurant and bar.
  • Has the capacity to host party nights, private dinners, cocktail sessions, and New Year's Eve parties and a stylish meeting and event spaces to curate for any kind of gathering up to 300 guest along with a 24th floor with skyline views across the whole of London

If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original


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