Critical Facilities Technician

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

We are looking for a Critical Facilities Technician for our data center who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on

Essential Job Functions

• Ensure the optimal functioning of the mechanical and electrical systems of the data center at all times, including preventive and corrective maintenance.
• Work under limited supervision, both independently and as part of a team
• Manage multiple single or ongoing projects
• Respond to safety and emergency situations and maintain a safe and risk-free work environment
• Demonstrate discretion and judgment in organizing workflow and adapting to new priorities in a changing environment
• Communicate regularly with employees at all levels of the company and with external suppliers

Duties

• Operate critical systems (UPS, PDUs, diesel generators, automatic transfer equipment, building controls, HVAC, industrial chillers, computer room air handling units, etc.) and perform their maintenance and repairs
• Produce reliability reports to achieve and maintain capacity targets and 100% availability rate
• Coordinate and monitor the work of maintenance service providers to ensure the safety of personnel, protect critical facility equipment, and maintain power to the critical load
• Create the necessary work methods, standard operating procedures and emergency procedures to which all maintenance activities must comply

Job Requirements

• Practical experience of at least three years, preferably five, in maintenance and repair of industrial electrical and mechanical systems, such as emergency units (generators, fuel distribution, paralleling cabinets), electrical distribution devices (medium voltage/low voltage switchgear and related controls), UPS, HVAC systems, air handlers, computer room cooling systems, and building monitoring and control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read electrical and mechanical engineering plans as well as building architecture and to understand connections and single-line diagrams
• Knowledge of common concepts, practices and processes related to mechanical and electrical systems required to operate data centers
• Experience and skills in technical writing, as well as creating, coordinating, updating and modifying work methods, standard operating procedures and emergency procedures for critical installations, including support of new systems and research of technical requirements
• Professional experience in the electrical or mechanical sector (highly desired), focused on technical skills and training, with the intention of obtaining a license within a reasonable time frame
• Willingness to follow official training if necessary in a field of specialization, such as maintenance of UPS systems
• Candidates must possess reliable transportation for reporting to work for shifts, or emergencies
• Ability to travel occasionally for training purposes (less than 5% of total time)
• Potential employees must complete a background check successfully
• Proven skills in the use of Microsoft Office suite (Outlook, Word and Excel) and automatic building control systems

Physical Demands And Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand 1/3 – 2/3 of the time
• Ability to walk 1/3 – 2/3 of the time
• Ability to sit 1/3 – 2/3 of the time
• Ability to climb and balance 1/3 – 2/3 of the time
• Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
• Ability to reach with hands & arms 1/3 – 2/3 of the time
• Ability to smell, talk & hear
• Ability to use hands to type, handle & feel
• Ability to reach with hands and arms
• Ability to see at close and distance ranges and the ability to see color
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.