Casualty Claims Adjuster

2 weeks ago

Leeds, West Yorkshire, United Kingdom QBE Insurance Full time
Primary Details
Time Type: Full time

Worker Type: Employee

The opportunity

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise

If you are someone who is looking for an excellent opportunity in a role that provides exposure to a diverse caseload with great opportunities to build networks within the wider business, interacting with senior stakeholders and Underwriters then we would love to hear from you

Your new role
  • Investigate and resolve Claims in order to provide excellent Claims handling service with minimal leakage
  • Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments
  • Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate
  • Manage Claims and other material Claims issues in order to resolve and settle claims on an economic basis
  • Ensure that Claims fees and advices are responded to within agreed timeframes to ensure good service
  • Respond to internal and external stakeholder requests in accordance with service standards
  • Flag complaints as required and Treat Customers Fairly
  • Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions
  • Reserve accurately to ensure that the Company's liability is clear at all times
  • Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims
About you
  • Excellent investigative skills
  • Proven experience dealing with policy coverage
  • Experience dealing with liability negotiations
  • Effective communication skills, written and verbal
  • Relationship Management skills
  • Able to competently use MS office applications such as Word, Excel and PowerPoint.
Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;

Employer of the Year 2022 Winner - Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website .

What next?

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

  • Claims Adjuster

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Management Services Limited Full time

    Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy Claims Adjuster – London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial...

  • Claims Adjuster

    3 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Management Services Limited Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster – London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd’s and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as...

  • Claims Adjuster

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our...

  • Claims Adjuster

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our...

  • Claims Adjuster

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International...

  • Casualty / Liability Insurance Claims Handler

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom Massenhove Recruitment Full time

    Liability / Casualty Insurance Claims Handler Job Market - Insurance Claims Liability / Casualty Insurance Claims Handler - About the role My client are looking to recruit a dedicated Liability Claims Handler to join their growing Casualty team. The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and...

  • Casualty Claims Adjuster

    3 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Management Services Limited Full time

    Primary Details Time Type: Full time Worker Type: Employee The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the...

  • Personal Injury Claims Adjuster

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Management Services Limited Full time

    Primary Details Time Type: Full time Worker Type: Employee Personal Injury Claims Adjuster - Motor Leeds/Hybrid The opportunity We are looking for a Personal Injury Claims adjuster to join our Motor PI team based in Leeds. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute...

  • Construction Loss Adjuster

    7 days ago

    Leeds, West Yorkshire, United Kingdom MBA Full time

    MBA are excited to be working with a best-in-class insurance company, assisting their search for an Construction Loss Adjuster. The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership and due to continuing growth, are looking to add to their team in the North of England The...

  • Claims Customer Advisor

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee To provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a...

  • Claims Customer Advisor

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee To provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a...

  • Cargo Claims Surveyor

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom MBA Full time

    MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Cargo Claims Surveoy. The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership and due to continuing growth, this is a remote position with travel as an when required (car...

  • Rehabilitation Consultant

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders....

  • Rehabilitation Consultant

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders....

  • Personal Assistant

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee The Opportunity QBE European Operations are excited to be recruiting a Personal Assistant to join our ever-developing Finance department and support 3 Senior Leaders. You will have the opportunity to be involved in lots of exciting upcoming projects and work with many Senior Mangers across the...

  • Senior Finance Data Accountant

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee The Opportunity QBE Europe is looking to recruit a Senior Finance Data Accountant to join our Data and Change team within Finance and Actuarial. This position will be to manage accounting and reporting activities ensuring the accuracy and consistency of underlying data, how it reconciles to the...

  • Project Accountant

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee Project Accountant Leeds Permanent (Hybrid - 1 day in office) At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The opportunity QBE Europe is looking to recruit a Project Accountant to join the...

  • Finance Business Partner

    4 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee At QBE, we don't just provide insurance - we make a positive difference in people's lives. We're committed to helping people and businesses protect themselves from risk, so they can focus on what they do best. We do this by being the most consistent and innovative risk partner for our...

  • Finance Business Partner

    2 weeks ago

    Leeds, West Yorkshire, United Kingdom QBE Insurance Full time

    Primary Details Time Type: Full time Worker Type: Employee At QBE, we don't just provide insurance - we make a positive difference in people's lives. We're committed to helping people and businesses protect themselves from risk, so they can focus on what they do best. We do this by being the most consistent and innovative risk partner for our...

  • Senior Pricing Analyst

    4 weeks ago

    Leeds, UK, UK, West Yorkshire, United Kingdom Direct Line Group Full time

    About Us:At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.Pricing and Underwriting is a complicated world, where historical data, geospatial information, and...