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AV/Access control Service Engineer
4 months ago
Covering Edinburgh/ Glasgow and Scotland
We are looking for an experienced AV Service engineer to work for this growing technology provider. A leader in their field delivering and supporting immersive AV solutions within leisure and retail. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
The 2 most common technologies they service are audio/visual and Access Control systems. But they are also heavily involved in TV/RF systems, DMX/effect/LED Lighting, Data networks and Automation.
They offer in house training to bring engineers up to spec on the above, but the individual needs to bring at least 1 strong skill from the above and be interested in developing the other skills. Great opportunity for someone who is keen to develop their technical skills.
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Opportunity
An exciting opportunity has arisen for a self-motivated, multi-disciplined, driven, and experienced AV Service Engineer.
The successful candidate will take pride in supporting our customers and ensuring that we deliver a first-class service. This role is based in and around the North of England
Responsibilities
•Attending client sites and resolving issues in a timely and neat manner
•Communicating with clients
•Self-motivated with a commitment to the issue at hand.
•Using problem solving skills to find faults and consistently provide high standard solutions
•Delivering end users training after installation of new devices
•Accurately completing job reports, explaining steps taken, and getting sign-off by the client
•Accurately completing other service records
•Building relationships with clients
•Identifying sales opportunities with existing clients and feeding back to our Sales team
•Conducting and recording site surveys
•Maintaining standards of technical excellence within the team
•Working on building sites where required to help commission systems
•Participating in various training and development
Requirements
•A minimum of three-years’ experience working in an AV engineering role (wireless mic systems, basic mixers, zoned mixers, DSPs, limiters/compressors, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs)
•Previous experience of using problem solving skills to find faults and provide high quality solutions
•Able to read and understand AV system schematics and drawings
•Able to terminate cables to industry standard
•Understand PC based IP networks
•ECS - Electrotechnical Certification Scheme or equivalent
•Able to work under pressure to tight timescales
•Flexible approach to working hours and ability to travel to sites within the UK and in Europe
•Full UK Driving Licence
•Passport holder
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Desirable
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•Knowledge of RF / IPTV / HDMI components and distribution
•Competent with Bose, Kramer, Martin audio, DMX lighting
•Experience of Access Control systems - turnstiles, glass-gates, barriers etc.
•PAVA systems
•Video wall and projector solutions
•CTS
•IPAF
•PASMA
•AVIXA/Infocom