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Fraud Investigator

4 months ago

Birmingham, West Midlands, United Kingdom Deutsche Bank Full time
Job Description:

Job Title Fraud Investigator

Location Birmingham

Corporate Title No Corporate Title

Deutsche Bank benefits from having a highly experienced and dedicated Anti Financial Crime (AFC) function, which performs a crucial role in keeping Deutsche Bank's business operations and global financial services clean from financial crime while serving the interests of the Bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment.

Our AFC Team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance.

The AFC External Fraud Investigations Team, as part of the global AFC organization, manages individual cases around external fraud with the aim of reducing potential losses and risks for the bank and its clients. As an Investigation Analyst in the Kingdom (UK) team, you will be responsible for the holistic processing of external fraud cases in the UK.

What we'll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:
  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days' holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities
  • Document investigation findings in clear and concise reports for internal records as well as external suspicious activity reporting, ensuring investigations and case resolutions comply with applicable regulatory requirements, as well as internal policies and procedures
  • Adhere to expected case investigation periods and manage caseload efficiently, monitor, and respond to fraud referrals submitted to the team via the shared inbox
  • Establish strong collaboration, sharing of expertise, and knowledge between team members and the supported business lines
  • Participate in testing of new process implementations and improvements to ensure proper risk mitigation processes and monitoring activities are effective
  • Knowledge of new rules, regulations, and reputational risks to further improve fraud investigation processes
Your skills and experience
  • Relevant experience conducting fraud investigations within a financial institution, conducting payment fraud experience
  • Knowledge of fraud investigation processes, understanding the legal and compliance issues of complex banking organisations
  • Knowledge of Fraud and AML laws & Regulations. Certified AML Specialist (CAMS) certification a plus
  • Proficiency with Microsoft Office
How we'll support you
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example. screen readers, assistive hearing devices, adapted keyboards)
Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.