Senior Insurance Technical Operations Supervisor
2 months ago
Equifind are supporting a Global Insurance Underwriter based in the City of London, by Bank Station who are hiring a Senior Technical Operations Supervisor. You will report into the Head of Operations and join the UK Operations Support team. The role is full time and of a 3 and 2 hybrid nature.
The Role
- The Senior Technical Operations Supervisor will work within the UK Operations team. The role will be broad and varied and include the following duties:
- Review daily workflows
- Supervise day to day workload prioritisation
- Review efficiency and service metrics: suggest and implement changes to improve them
- Management of Underwriters in completing their workflow commitments
- Management of the daily Ops compliance checks and ensuring any remedial action is carried out
- Monitoring department service levels
- Monitoring execution and reporting of department training and development goals
- Working with other European branches to improve operational support service: query answering / service monitoring
- Ad hoc projects
Requirements
- Ideally over 10 years experience in the London Insurance market
- ACII qualified
- Attention to detail
- Organised and a problem solver
- Positive and proactive nature
- Ability to deal with senior stakeholders and team supervision experience
What’s on offer
- Up to £50-60k base salary
- Discretionary bonus, Strong pension matched
- 25 days annual leave
- Private healthcare and life assurance
- Hybrid working
- Other benefits
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