Senior Insurance Technical Operations Supervisor

2 months ago


London, UK, United Kingdom Equifind Full time

Equifind are supporting a Global Insurance Underwriter based in the City of London, by Bank Station who are hiring a Senior Technical Operations Supervisor. You will report into the Head of Operations and join the UK Operations Support team. The role is full time and of a 3 and 2 hybrid nature.


The Role

  • The Senior Technical Operations Supervisor will work within the UK Operations team. The role will be broad and varied and include the following duties:
  • Review daily workflows
  • Supervise day to day workload prioritisation
  • Review efficiency and service metrics: suggest and implement changes to improve them
  • Management of Underwriters in completing their workflow commitments
  • Management of the daily Ops compliance checks and ensuring any remedial action is carried out
  • Monitoring department service levels
  • Monitoring execution and reporting of department training and development goals
  • Working with other European branches to improve operational support service: query answering / service monitoring
  • Ad hoc projects


Requirements

  • Ideally over 10 years experience in the London Insurance market
  • ACII qualified
  • Attention to detail
  • Organised and a problem solver
  • Positive and proactive nature
  • Ability to deal with senior stakeholders and team supervision experience

What’s on offer

  • Up to £50-60k base salary
  • Discretionary bonus, Strong pension matched
  • 25 days annual leave
  • Private healthcare and life assurance
  • Hybrid working
  • Other benefits



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