Customer Support Representative

3 weeks ago


Southampton UK, Hampshire, United Kingdom EIMS Full time

EIMS Global Ltd is a B2B Tech sales & marketing agency with offices in the UK, Spain, USA, New Zealand, Philippines, and South Africa. We’re known as the Tech Sales “ROI” experts, and our end-to-end sales and marketing solutions help global tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses faster and more efficiently. We are growing fast and are looking for new talent to join us during an exciting period.


We're looking for ambitious French speaking individuals with a strong desire to grow their careers in the tech sector - one of the top-earning industries globally, where hard work can lead to rapid career growth and 3x earning potential in as little as 2-3 years No experience required Just the desire and raw potential to kick start a career in technology sales


What you will be doing?

  • Answer B2B inbound sales and technical queries on the IT software we sell in France
  • Build rapport & nurture relationships with C level prospects identifying opportunities to up-sell
  • Ensure excellent customer support, direct escalations to the respective stakeholders
  • Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning


What's in for you?

  • Year 1 OTE £27,000 (including basic salary & a quarterly bonus scheme)
  • Hybrid office/remote working in Bournemouth: Work remotely on Monday & Friday, and from our modern HQ offices in Bournemouth town center on Tuesday, Wednesday & Thursday
  • Location: Granville Chambers, 21 Richmond Hill, Bournemouth BH2 6BJ
  • 28 days paid annual leave with the opportunity to earn 4 extra days off per year
  • Regular competitions & incentives for over performance including, ‘Beach Targets’, Meal Vouchers, Gift Cards etc.
  • Learning & Development: Unlimited access to world class training & enablement, including 30+ years of expertise packaged into a centralised ‘university’ platform
  • Excellent opportunity for career progression to Channel, Inside Sales & Management (95% of our leadership team was promoted internally) Watch Claudette's story here.
  • Diverse, fun, multicultural team and winning culture fostering integrity values in business. Follow us on Instagram @eimsbiz to get a sneak peek at our culture and day-to-day achievements.


Who are you?

  • Self-motivated, proactive & hungry to learn
  • Great communicator
  • Speak FRENCH as your FIRST language
  • Strong appetite to be the best


If this is you, apply now We would love to hear from you



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