IT Business Analyst

5 days ago

Wellingborough, Northamptonshire, United Kingdom Booker Group Full time

About the role

Support and ensure the improvement and development of the Wholesale based stock and sales systems, processes, and reports, ensuring they are working to maximum efficiency with good financial controls.

You will have the ability to assist in assembling the business-related expertise as the dynamic primary point of contact for internal and external stakeholders by using your expertise and experience of project management processes. You must be aware of the urgency with which you must move to meet clients needs for the applications.

You will be expected to have some technical experience in Linux, Java, COBOL and SQL which you will use to assist in your BAU application support.

Role Responsibility

  • Build an understanding of how the business operates – strategic objectives, key business initiatives, departmental structure, functions, processes, procedures, and current application functionality.
  • Build and maintain strong working relationships and effective communication levels with stakeholders, including key users throughout the business and external suppliers.
  • Identify potential system solutions to business needs whilst ensuring a close fit exists between business needs and technical solutions.
  • Collaborate with stakeholders to elicit and document detailed business requirements in the form of a detailed strategic, business, and functional requirement specification set.
  • Analyse business requirements to fully understand business processes, goals, and challenges for future versions.
  • Oversee the planning, development, testing, implementation and tracking of IT Projects from initiation to completion.
  • Post deployment, act as liaison and monitor system uptake whilst providing support to Operational and IT teams to ensure systems are being used as specified. Ensure incidents are acknowledged, updated, and resolved within the defined SLA.
  • Provide ongoing functional and technical support for business applications and infrastructure.

You will need

  • Experience of projects involving multiple business units / user communities that involve a significant element of business change.
  • The ability to form functional specifications for use by other team members.
  • Strong stakeholder management skills and ability to communicate complex technical concepts in a simple manner.
  • Excellent functional understanding of systems across of a variety of business areas and technical implementations.
  • Experience/exposure of software development methodology e.g. Agile.
  • Knowledge of analytical techniques and methodologies to define business problems.
  • Strong verbal and written communications skills.
  • A good understanding of available and emerging IT technologies.
  • Capable of dealing with conflicting priorities between different specialist groups within a fast-paced Agile environment.
  • Excellent communication showing the ability to communicate effectively at various levels within the organisation, including senior management, operations personnel, and customers.
  • Experience in Linux, Java, COBOL and SQL.
  • Experience of providing technical support for business applications and infrastructures.

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
  • A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

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