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National Account Manager

3 months ago

London UK, UK, United Kingdom Runa Recruitment Full time

We have an exciting opportunity at a fantastic beauty company who have grown exponentially over the past few years’ as their products have gained popularity amongst consumers. They are in need of a dynamic National Account Manager, who will establish and maintain excellent relationships at all levels with key accounts and major UK distribution partners, finding ways to surprise and delight customers to ensure maximum attention and endorsement for their brands. It is essential that you have 2-3 years minimum experience in account management for major UK retail account Boots, ideally in a related category such as beauty, healthcare, cosmetics


Compensation: ● £55k-60K

● Bonus up to 10% of salary based on KPI's at manager discretion ● Company pension plan ● 31 days paid annual holiday (inclusive of bank holidays) ● Hybrid Working - 2 days in the office and 3 days from home or with customers (subject to business needs) ● Complimentary products and exclusive brand discounts ●


The ideal National Account Manager candidate will be: ● Driven & self-motivated, a strong planner and well organised. ● Able to work independently to achieve results. ●Proactive & opportunistic mind-set to be able to win buyers’ support and pick up on opportunities for their brands to solve retail challenges. ● A great team player, able to integrate and coordinate plans with the wider team selflessly to support them in their dual focus on delivering B2B and direct-to-consumer sales. ● A strong analytical and strategic thinker that can process data clearly and unemotionally, and make difficult decisions backed up by clear evidence and data ● Solve problems creatively for customers to balance the aims of the business while accommodating the key accounts needs ● A diligent worker, able to balance own priorities while supporting wider team efforts and helping make the work of key account buyers easier. ● 2-3 years minimum experience as a account manager for major UK account Boots, ideally in a related category such as beauty, healthcare, cosmetics ● Strong capabilities in Excel (intermediate level) / PowerPoint skills to underpin rigorous commercial data understanding and sales presentation skills.


What you’ll be doing:


Account Management/ Customer Relationships:

● Accounts to include (not limited to): Boot, ASOS, Look Fantastic, Argos, Superdrug and Holland and Barrett

● Create and implement price promotional plans with retailers, directly and through distribution partner, to drive sales around key sales events

● Uncover and assess potential customer marketing opportunities and create plans for activation with retailers and Brand Manager. Full JBP responsibility

● Work with retailers and distributors to analyse stock needs, build forecasts and chase orders

● Arrange regular meetings and plan key range review events in order to present progress updates and sell-in new range opportunities in line with strategic objectives of the brands

● Negotiate cost prices and various other promotional costs to deliver the best value deals and opportunities, while maintaining healthy engagement from retailers in brands

● In line with strategic brand plans, secure launches of new products and range changes to establish a wider retail footprint and greater exposure on retail shelves or online catalogues.

● Proactively look for opportunities to improve costs, deliver marketing exposure cheaper or cut back on promotional support while delivering revenue growth

● Manage and track sales performance, sell out and sell in alongside product/ category performance

● Work with brand team to ensure all retailers are using correct assets and are ‘best in class’ at all times

● Create/ Manage internal decks on commercial insights – monthly, quarterly and annually


Operational integration: ● Provide full forecast – stock and sales ● Work with the wider operations team to ensure stock availability and smooth order processing and delivery to all key customer accounts ● Oversee the management of purchase orders from customers, ensuring they are clear on any stock limitations or delays and that execution of B2B orders complies with retailer expectations ● Work with Warehouse teams to expedite orders – end to end ● Manage returns and credits with the team ● Provide clear and constructive input on brand stock forecasting, using information gathered from retailers and your own commercial understanding to account for changes in sales out data and up-coming planned price and marketing promotions to ensure accounts can always be supplied. ● Work with NPD team to support with customer feedback, pricing analysis and deadlines ● Manage new account set up end to end.