Service Manager Accommodation Finding Service, Applications and Allocations Service

• Job Details
• Company Job Details Service Manager Accommodation Finding Service Permanent Grade D
- £46,579– £55,224 Consultation grade
- subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week

About The Role
As Service Manager, you will lead the Accommodation Finding Service, overseeing a team responsible for securing private rented and alternative housing solutions for households who are homeless or at risk of homelessness. You will play a key role in expanding the availability of accommodation, building relationships with landlords and housing providers, and ensuring the service delivers excellent outcomes for residents. You Will Lead, motivate and develop a team of Accommodation Finding Officers and Assistants. Build and maintain strong relationships with private landlords, housing providers and partner organisations. Procuring properties Negotiate incentives and housing solutions that support homelessness prevention and relief duties. Monitor service performance, analyse complex data and drive continuous improvement. Develop business cases, project plans and service improvement initiatives. Present performance information and service updates to a range of stakeholders. Ensure compliance with homelessness, housing and private rented sector legislation. Represent Birmingham City Council at internal and external meetings, acting as a professional lead on accommodation-finding matters. About You We are looking for an enthusiastic and driven leader who can inspire teams and deliver results in a fast-paced housing environment. You Will Have Experience managing housing, homelessness, accommodation or related services. Proven experience leading and motivating teams within a performance-driven environment. Strong experience developing partnerships and building effective relationships with internal and external stakeholders. Excellent negotiation and influencing skills, particularly when working with landlords and housing providers. Knowledge of private rented sector, homelessness and housing legislation. Experience analysing performance data and using insights to improve services. Strong presentation and communication skills, with the ability to explain complex information clearly. Experience managing projects, service improvements and change initiatives. Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Resourcing@birmingham.gov.uk A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Company

Job Description
and Person Specification Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city. We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management. Information for applicants with a disability We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday). If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG. The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There Is a Clear Vision Which Is Ensuring That The Council Is Working For Communities Today And Building For Tomorrow, We Focus Our Resources On Five Key Priorities
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature. We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships. In return,

we offer
you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments. Birmingham City Council is a Foundation Living wage employer
- known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk. For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies Company Info Website http://birmingham.gov.uk/ Telephone 0121 675 7070 Location Birmingham City Council Birmingham West Midlands B2 2XU United Kingdom