Pharmacy Operations Manager

Job summaryThe Pharmacy Department provides a comprehensive pharmacy service across the Trust and to several external community units. We are a large, very busy department with over 180 members of staff including Pharmacists, Pharmacy Technicians, Pharmacy Assistants, Science Manufacturing Technicians and Admin staff. There are many varied roles and we all work as a team to provide the different functions and services whilst maintaining a high level of patient care. We have strong links with both the School of Pharmacy, with onsite teacher practitioner posts, and the Medical School at the nearby University of East Anglia. Functions of the Pharmacy Department include the ordering, receipt, and supply of medicines to wards and departments throughout the Trust/external units. This includes dispensing for inpatients, outpatients, community units and supplying ward stocks averaging around 2,500 items a day. Wards and external units are provided with a clinical service with Pharmacists and Pharmacy Technicians an integral part of the multidisciplinary team. The Pharmacy provides Aseptic Services such as the preparation and supply of chemotherapy and other sterile products. We have a Quality Assurance team that works to ensure that our products are prepared and supplied to the highest quality standards. Main duties of the jobOperations Manager, Stores and Procurement is a new and exciting role that will play a key part in managing and implementing continuous improvement of the Stores and Procurement team.The Operations Manager, Stores and Procurement will be accountable to the Pharmacy Procurement Specialist and will be expected to take the lead on the day-to-day running and organisation of the Stores team, including workload allocation, Key Performance Indicators, recruitment, performance reviews and any other Human Resource management issues.The Operations Manager, Stores and Procurement will be a Registered Pharmacy Technician with the General Pharmaceutical Council, with significant hospital pharmacy experience. Stores and / or Procurement experience is also desirable. The Operations Manager, Stores and Procurement, will be pivotal in leading the Stores team, therefore leadership experience and holding a leadership qualification, or working towards, is essential. About usJoin us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staffThe NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.We can offer you the full range of NHS benefits/discounts and in addition:Flexible working hoursFast Track Staff Physiotherapy ServiceMulti Faith prayer room at NNUH Colney Lane siteDiscounted gym membershipsExcellent pension scheme and annual leave entitlementWagestream - access up to 40% of your pay as you earn itFree Park & Ride service direct to NNUH Colney Lane siteFree 24-hours confidential counselling supportOn-site Nursery at NNUH Colney LaneOn-site cafes offering staff discounts at NNUH Colney LaneSupport in career developmentFlexible staff bankSalary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronicsJob description Job responsibilitiesThe Pharmacy department hold a MHRA (Medicines and Healthcare products Regulatory Agency) Wholesale Dealers Licence. A key part of this role is ensuring legislation and regulations are abided by, and working with the Pharmacy Procurement Specialist to ensure audits and actions are undertaken to ensure compliance.The post holder must be able to prioritise their workload, collaborate with Pharmacy stakeholders and Trust staff and communicate effectively. The ability to plan and implement change is also essential, as is emotional intelligence and the ability to work as a team, being flexible and strong interpersonal skills.The post is full time, to be worked Monday to Friday. There is also a requirement to work 1 in 10 weekends with corresponding time off during the week and to participate in the bank holiday rota, currently minimum 1 per year.Rotas are subject to change at any time.Please refer to the Job Description and Person Specification for full details.Job description Job responsibilitiesThe Pharmacy department hold a MHRA (Medicines and Healthcare products Regulatory Agency) Wholesale Dealers Licence. A key part of this role is ensuring legislation and regulations are abided by, and working with the Pharmacy Procurement Specialist to ensure audits and actions are undertaken to ensure compliance.The post holder must be able to prioritise their workload, collaborate with Pharmacy stakeholders and Trust staff and communicate effectively. The ability to plan and implement change is also essential, as is emotional intelligence and the ability to work as a team, being flexible and strong interpersonal skills.The post is full time, to be worked Monday to Friday. There is also a requirement to work 1 in 10 weekends with corresponding time off during the week and to participate in the bank holiday rota, currently minimum 1 per year.Rotas are subject to change at any time.Please refer to the Job Description and Person Specification for full details.Person Specification Qualifications Essential Pharmacy Technician level 3/4 qualification Current registration with the General Pharmaceutical Council as a Pharmacy Technician Accredited Final Accuracy Checking Management or leadership qualification Trust License to Lead, Edward Jenner Programme or equivalent Experience Essential Extensive experience in hospital pharmacy services Project delivery and delivery of change management Desirable Experience of pharmaceutical stores, distribution and /or procurement Attitude, aptitude Essential Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Person Specification Qualifications Essential Pharmacy Technician level 3/4 qualification Current registration with the General Pharmaceutical Council as a Pharmacy Technician Accredited Final Accuracy Checking Management or leadership qualification Trust License to Lead, Edward Jenner Programme or equivalent Experience Essential Extensive experience in hospital pharmacy services Project delivery and delivery of change management Desirable Experience of pharmaceutical stores, distribution and /or procurement Attitude, aptitude Essential Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK RegistrationApplicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK RegistrationApplicants must have current UK professional registration. For further information please seeEmployer details Employer nameNorfolk and Norwich University Hospital AddressNorfolk and Norwich University HospitalNorwichNR4 7UY Employer's website