Senior CRM Manager
6 days ago
SENIOR CRM MANAGERUP TO £60,000LONDONThe Company:Join a multi-award-winning retention marketing agency that partners with some of the most exciting DTC brands across food, beverage, supplements, apparel, and beyond.The agency specialises in email and SMS marketing and is a Platinum Klaviyo Partner, working exclusively on Shopify-powered brands. With a focus on lifecycle marketing, segmentation, and optimisation, they're known for delivering campaigns that drive customer engagement, loyalty, and LTV at scale. With growth accelerating and a strong roster of industry-leading clients, they're now looking for a Senior CRM Manager to lead strategy, mentor a growing team, and take retention marketing to the next level.The Role:As Senior CRM Manager, you'll sit at the heart of the agency's client delivery, leading strategy, optimisation, and innovation across email and SMS marketing. You'll manage a team of three and work closely with designers, copywriters, and account managers to deliver high-performing campaigns that move the needle on retention and revenue.Key Responsibilities:Lead lifecycle marketing strategies across email and SMS for a portfolio of DTC brandsDrive customer engagement, repeat purchases, and LTV through segmentation and optimisationAct as a strategic partner to clients, presenting retention roadmaps and delivering measurable resultsManage and mentor a team of CRM specialists — setting standards, coaching, and developing talentOversee CRM campaign briefs, flows, and testing frameworks to ensure best-in-class executionLeverage data and reporting to continuously improve campaigns and provide actionable insightsBuild relationships with platform partners like Klaviyo, Attentive, and Recharge to maximise client valueStay ahead of industry trends, platform updates, and emerging retention strategies to drive innovationYour Skills:4+ years' experience in CRM, retention marketing, or lifecycle strategyHands-on expertise with Klaviyo (non-negotiable) and experience with Shopify-based DTC brandsProven track record of driving measurable growth through email and SMS marketingSkilled in segmentation, deliverability, A/B testing, and audience logicStrong analytical mindset with the ability to translate data into actionable strategiesExperience managing and developing high-performing CRM teamsConfident communicator, able to influence clients and stakeholders at all levelsOrganised, commercially minded, and comfortable balancing strategy with hands-on executionWhy Apply:Lead strategy for industry-leading DTC brandsJoin a multi-award-winning agency at the forefront of retention marketingWork with best-in-class tools — Klaviyo, Shopify, Attentive, RechargeBe part of a fast-growing team where your ideas shape strategy and outputHybrid role with a collaborative, forward-thinking cultureSalary up to £60,000 + share options
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Senior CRM Manager
2 weeks ago
London, United Kingdom Harnham Full time**SENIOR CRM MANAGER CENTRAL LONDON (HYBRID ) POPULAR FOOD CHAIN** **Overview** Harnham is working exclusively with a well-known food chain on a Senior CRM Manager. This role is crucial in developing their CRM function and taking ownership. This is an excellent opportunity for someone to take full ownership and devise strategy and implementit. **The...
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Senior CRM Manager
1 week ago
London, United Kingdom Harnham Full time**SENIOR CRM MANAGER** **LONDON - HYBRID WORKING** **UP TO £50,000** **Overview** Harnham is working exclusively with a well-known food chain on a Senior CRM Manager. This role will take ownership in the development of their CRM functions. This is an excellent opportunity for someone to take full ownership and devise strategy and implementit. **The...
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Senior CRM Manager
4 weeks ago
London, United Kingdom Harnham Full timeSenior CRM Manager Hackney (Hybrid, 3 days office) £65k + EMI Options We’re working with a specialist retention agency that partners with some of the most exciting D2C ecommerce brands. They’re looking for a Senior CRM Manager (with a roadmap to Head of CRM) to lead their growing CRM team. What you’ll be doing: Lead & develop a team of 3 CRM...
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Senior CRM Manager
2 weeks ago
London, United Kingdom Harnham Full timeSENIOR CRM MANAGER LONDON - HYBRID - 3 DAYS PER WEEK IN OFFICE SALARY – £70,000 + SHARE OPTIONS ABOUT THE COMPANY A fast-growing retention agency with a specialist focus on CRM, working exclusively with well-known D2C e-commerce brands! THE ROLE As Senior CRM Manager, you will: Lead and develop a team of 3 CRM executives Own CRM and retention strategy for...
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Senior CRM Manager
2 weeks ago
London, United Kingdom Harnham Full time**SENIOR CRM MANAGER** **LONDON** **£45,000-£50,000+BONUS +BENEFITS** **THE COMPANY** This company is one of the leading businesses in the food QSR space. They have over 15million customers each day globally and have one of the most successful particular food products. **THE ROLE** As a CRM Manager, some of your main responsibilities will be: -...
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Senior CRM Manager
3 days ago
London, United Kingdom Zachary Daniels Full timeAre you looking for that step up in to a senior role? Do you want to really accelerate your career? We are working with a market leading retail brand based in South West London to find a new Senior CRM Manager to head up their team. Reporting in to the Head of Ecommerce you will have the say over the CRM strategy and be the lead person for the businessin...
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Senior CRM Manager
1 day ago
London, United Kingdom Motorway Full timeAbout MotorwayMotorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000...
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Senior CRM Manager
19 hours ago
London, United Kingdom Motorway Full timeAbout MotorwayMotorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000...
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Senior CRM Manager
19 hours ago
London, United Kingdom Motorway Full timeAbout Motorway Motorway is the UK’s fastest-growing used car marketplace – our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000...
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Senior CRM Manager
2 weeks ago
London, United Kingdom Harnham Full timeJob DescriptionSENIOR CRM MANAGER LONDON - HYBRID - 3 DAYS PER WEEK IN OFFICESALARY – £70,000 + SHARE OPTIONSABOUT THE COMPANYA fast-growing retention agency with a specialist focus on CRM, working exclusively with well-known D2C e-commerce brands!THE ROLEAs Senior CRM Manager, you will:Lead and develop a team of 3 CRM executivesOwn CRM and retention...
