Customer Liaison Officer
2 days ago
Job DescriptionAlpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality.We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester.Now part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans.Responsibilities * To be the face of Alpha Scientific and ensure all queries and calls coming through to Alpha Scientific are dealt with in an accurate and timely manner. * To liaise with customers regarding water samples and customer queries. * Ensure clear communication with customers regarding requests and deliver consumables to customers. * Assistance in the day to day management of the sample log and registration. * Ensuring all work is carried out to the highest standard. * Working alongside the Customer Services Manager, Ops Manager and Laboratory Manager to ensure a high level of service is delivered to each customer. * Be responsible for all client queries, calls, emails and respond in a timely manner. * Ensure reports are sent to customers in a timely manner, both internal reports and external reports. * Ensuring all necessary records and quality data are maintained.Working hours: 5 days/week-37.5 hours/week – Rotational shifts.Shift 1: Monday-Friday 09:00-17:00Shift 2: Tuesday-Friday 10:00-18:00, Saturday 08:00-16:00Working style: Lab based.The Person * To have excellent communication skills, and to be confident when dealing with customers. * To be able to work well in a team, with an open, honest and approachable character. * To have a good eye for detail and understand fully the business processes.The Benefits * 20 days holiday * Pension contribution matched up to 8% * Life Assurance 3x base salary * Private health scheme * Genuit sharesave scheme
-
Resident Liaison Officer
2 weeks ago
Slough, United Kingdom Equans UK & Ireland Full timeJoin to apply for the Resident Liaison Officer role at Equans UK & Ireland. Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full‑time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and...
-
Resident Liaison Officer
2 weeks ago
Slough, United Kingdom EQUANS Full timeEquans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and...
-
Resident Liaison Officer
2 weeks ago
Slough, Slough, United Kingdom EQUANS Full time £25,000 - £40,000 per yearEquans is looking for an experiencedResident Liaison Officerto join our team inSloughon a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance...
-
Landlord Liaison Officer
5 days ago
Slough, United Kingdom Fox Morris Group Full timeHYBRID WORKING Fox Morris are working with Slough Borough Council in relations to finding a **Landlord Liaison Officer** to start work ASAP! **Responsibilities** - Identify and secure privately rented properties suitable for accommodating individuals who have experienced homelessness, in line with program requirements and budget constraints. - Negotiate...
-
Apprentice Resident Liaison Officer
2 weeks ago
Slough, United Kingdom EQUANS Full timeEquans is looking for an Apprentice Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is a fantastic opportunity to start a rewarding career in customer relations, supporting social housing and regeneration projects that have a real, positive impact on the local community.As an Apprentice Resident Liaison Officer,...
-
Apprentice Resident Liaison Officer
2 weeks ago
Slough, Slough, United Kingdom EQUANS Full time £18,000 - £25,000 per yearEquans is looking for anApprentice Resident Liaison Officerto join our team inSloughon a full-time, permanent basis. This is a fantastic opportunity to start a rewarding career in customer relations, supporting social housing and regeneration projects that have a real, positive impact on the local community.As an Apprentice Resident Liaison Officer, you'll...
-
Community-Focused Resident Liaison Officer
2 weeks ago
Slough, United Kingdom EQUANS Full timeA leading service provider in the UK is seeking an experienced Resident Liaison Officer for a full-time role in Slough. You will play a key role in ensuring a smooth customer experience in social housing and regeneration projects. The position involves building relationships with residents, managing expectations, and handling issues, while maintaining...
-
Contractor Liaison Officer
2 weeks ago
Slough, Berkshire, United Kingdom Wates Group Full timeResident Liaison Officer – West London (Planned Works) Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance...
-
Patient Transport Liaison Officer
2 weeks ago
Slough, United Kingdom EMED Group Full timePatient Transport Liaison Officer EMED Group We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at Wexham Park Hospital, Slough. Full time, Permanent. Shift schedule: Thursday through to Saturday and Monday through to Wednesday, 08:00–20:00, 36‑hour week. Responsibilities Check and plan daily and future...
-
Customer Liaison Officer
2 days ago
Slough, United Kingdom Alpha Scientific Full timeAlpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester. Now part of the Genuit Groups’ Climate...
