Head of Customer and Product Sales
5 days ago
Job DescriptionHead of Customer & Product SalesGlasgowAbout the RoleOur client is seeking a strategic, customer-focused leader to head their Customer & Product Sales function. This role oversees customer service, commercial sales, contact centres and travel agency relations—driving revenue growth, strengthening partnerships and elevating the end-to-end customer experience.You’ll shape customer and product strategy, champion a customer-first culture and lead talented teams who genuinely care about delivering exceptional service. A key part of the role is using CRM insights to optimise journeys, communications and sales performance, while ensuring the right balance between automation and human interaction.Key ResponsibilitiesDevelop and deliver customer and product strategies using CRM-driven insights.Lead and inspire customer-facing teams to meet service and commercial objectives.Influence senior leadership on customer, product and ancillary revenue strategy.Enhance customer interactions through CRM optimisation and future-fit tools, including AI.Oversee contact centres, digital support, social media and passenger relations.Drive improvements in NPS, CSAT and overall service quality.Manage product performance across B2B, B2C, corporate, trade and digital channels.Maintain strong relationships with travel agents, tour operators and corporate partners.Support ancillary revenue, pricing alignment and product campaigns.Ensure compliance with regulations, brand standards and customer experience expectations.Lead on escalations, sensitive cases and continuous improvement across operations.Skills & ExperienceSenior leadership experience within aviation, travel, hospitality or similar customer-led sectors.Strong commercial acumen with a track record of driving revenue and customer outcomes.Deep understanding of customer journey design and service operations.CRM expertise; HubSpot experience is a clear advantage.Strong stakeholder management, communication and team leadership skills.Experience with GDS systems, digital channels, automation and AI tools is desirable.Passion for aviation and knowledge of industry trends is beneficial.Personal ApproachA collaborative, proactive leader who builds strong internal relationships, embraces new technologies and challenges existing processes to improve service and revenue.BenefitsAirline staff travel schemeFlexible working optionsHealth & wellbeing programmeLife assurancePension (up to 6% employer contribution)Gym and lifestyle discountsFree flu jabsAnnual leave purchase scheme
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Head of Customer and Product Sales
4 days ago
Paisley, United Kingdom Pertemps Scotland Full timeHead of Customer & Product SalesGlasgowAbout the RoleOur client is seeking a strategic, customer-focused leader to head their Customer & Product Sales function. This role oversees customer service, commercial sales, contact centres and travel agency relations—driving revenue growth, strengthening partnerships and elevating the end-to-end customer...
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Sales Promoter
1 week ago
Paisley, United Kingdom Sales Bloom Full time**Responsibilities**: - Prospecting for new customers. - Identifying customer needs and providing solutions. - Building relationships with customers and maintaining customer loyalty. - Developing and implementing sales strategies to increase revenue. - Monitoring market trends and competitor activity. - Meeting or exceeding sales targets. **Salary**:...
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Retail Sales Associate
2 weeks ago
Paisley, United Kingdom The Rangers Store Full timeWe are currently looking for a full time Sales Associate to join our team at our store in Glasgow Airport on a 24 hour per week contract. Previous retail experience is preferred. Pay is dependent on age. **Role Responsibilities**: - Serving & assisting customers - Upselling products & promotions - Efficiently processing transactions on tills - Stock...
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Retail Sales Associate
2 weeks ago
Paisley, United Kingdom The Rangers Store Full timeWe are currently looking for a full time Sales Associate to join our team at our store in Glasgow Airport on a 32 hour per week contract. Previous retail experience is preferred. Pay is dependent on age. **Role Responsibilities**: - Serving & assisting customers - Upselling products & promotions - Efficiently processing transactions on tills - Stock...
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Sales Administrator
6 days ago
Paisley, United Kingdom Greener Energy Group Ltd Full time**Sales Administrator - Renewable Energy Sector** **Paisley | £27,500 | Full-Time | Permanent** Are you an enthusiastic, people-focused team player looking to build your career in a fast-growing renewable energy company? If you’re confident, bubbly, and thrive in a friendly, upbeat environment, this could be the ideal opportunity for you. Due to...
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Retail Sales Associate
1 week ago
Paisley, United Kingdom The Rangers Store Full timeWe are currently looking for a full time Sales Associate to join our team at our store in Glasgow Airport on a 14 hour per week contract. Pay is dependent on age.. **Role Responsibilities**: - Serving & assisting customers - Upselling products & promotions - Efficiently processing transactions on tills - Stock management - Processing deliveries and...
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Sales Customer Advisor
4 days ago
Paisley, United Kingdom Lookers Plc Full timeOTE: GBP £30,000.00/Yr. Overview: **Sales advisor** **Lookers Customer Contact Centre - Glasgow** **Salary: £22,000 Basic - OTE £30,000 uncapped **+ **excellent benefits** **Hours: Monday to Sunday (40 hours per week on a rota basis)** The role is 5 days/40hrs per week with fixed rotational shift patterns set well in advance so you have room to plan....
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NE Asia Sales Manager
5 days ago
Paisley, Renfrewshire, United Kingdom James Fisher and Sons plc Full time**North East Asia Sales ManagerPermanent, Full-timeRemote, South KoreaAbout The Company**JFD Global is the world leading underwater capability provider, serving the commercial and defence markets with innovative diving, submarine and hyperbaric rescue, technical solutions and services.About The RoleWe are seeking a dynamic and driven North East Asia Sales...
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Sales Representative
1 week ago
Paisley PA, United Kingdom Dingbro Ltd Full timeJob descriptionThank you for your interest in working with Dingbro Ltd. We are the largest independent Motor Factor in the UK with over 1400 valued employees working in 29 branches throughout Scotland and North West England. Dingbro is a family owned and run business with our head office in Aberdeen. We supply vehicle parts to Independent Garages, Fast...
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Sales Assistant
1 week ago
Paisley, United Kingdom WHSmith Full time**What you’ll do** In our stores, you won’t just work the tills and stock the shelves. Here at WHSmith, it’s all about the customer. That means being helpful, listening and talking to them, no matter how busy you are. In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants. That means product...
