Field Service Engineer

Job Title: Field Service Engineer – LondonReports To: Area Service ManagerFunction: ServiceLocation: London, with possible UK travel as requiredAre you a skilled engineer looking for an opportunity to showcase your expertise? Join Clarke Energy as a Field Service Engineer, where you'll ensure the reliability and performance of our gas engines and related plant equipment.Job PurposeTo maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.Key Responsibilities:Maintenance and TroubleshootingPerform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.Select and order the correct parts, returning any unused items to minimize waste.Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.Customer and Team SupportBuild and maintain positive relationships with customers by providing professional, responsive support.Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.Tools and EquipmentKeep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.Maintain high standards of site cleanliness and presentation.Supervision and TrainingSupport the Area Manager by supervising, training, and mentoring apprentices and new team members.Health, Safety, and EnvironmentAdhere to all health, safety, and environmental standards and regulations at all times.What We're Looking For:Technical Skills and KnowledgeStrong engineering expertise with a solid understanding of gas engines and related systems.Electrical and mechanical engineering knowledge.Gas Safe registered.Proficient IT skills to document work and support reporting requirements.Coaching and mentoring abilities.Personal AttributesWe're looking for someone who is:Trustworthy, professional, and reliable.Flexible and adaptable to changing demands.Customer-focused with strong relationship-building skills.Organized and able to manage workload effectively.Proactive, taking initiative to ensure tasks are completed efficiently.Resilient under pressure and committed to quality and improvement.Qualifications and ExperienceEssential:A minimum of 5 years' service engineering experience.NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.Apprentice-trained engineer.Gas Safe registration.Full driving license.Willingness to travel extensively, work unsociable hours, and stay away from home when required.Desirable:Experience with gas engines.What do you get in return?Competitive hourly rate with overtime paid at 1.5x basic rateUp to 30 min each way, each day travel paid at single timeOn call rota participation with call-out fee25 days holiday plus 8 Bank HolidaysOpportunity to buy or sell up to 5 days additional holidays per yearCompany pension contribution of 7%Company Van providedComprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training teamIf you're a skilled and motivated engineer ready to take on a challenging and rewarding role, we'd love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.