Services Project Manager
3 days ago
WelcomeOur Growth is Creating Great OpportunitiesOur team is expanding, and we want to hire the most talented people we can. Continued success depends on it Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest youThanks for your interest in working on our teamWe are currently looking for a highly motivated Services Project Manager to join our Services team based in the UK.ResponsibilitiesThe Services Project Manager will be assigned certain Customers and Projects within the UK & Ireland Sales region and be responsible for:All professional, deployment, support and maintenance services operations and is accountable for successful service delivery execution performance, customer satisfaction and financial performance.Owns the end-to-end Support and Maintenance services and Professional services delivery process and acts as the single point of contact within the sales team towards the customer for all aspects related to the execution of network support, maintenance and professional services contracts.Has P/L responsibility for services business for assigned market and customers.The Key Responsibilities Of This Role Will IncludeCustomises and implements services delivery strategy in the market and assigned customers according to the business plansEnsures compliance with agreed service delivery models and standardsEnsures services delivery performanceEnsures that plans are in place to have the capability (capacity & ability) to deliver within the timescaleEnsures that following Key Performance Indicators are met:Service Delivery Performance (contract fulfillment)Service Quality (transactional customer satisfaction)Customer Satisfaction IndexServices profitabilityCustomer Relationship Management in all Services delivery phases including improvement of customer satisfaction and management of relationships with key customer contactsLiaises closely with customer's technical management to ensure close relationship and responsiveness to customer needsCoordinates service quality improvement efforts and activities locallySearches for further service business opportunities in Customer's businessApplication of Adtran Quality System procedures and practicesKnowledge, Skills And Experience RequiredTelecommunications Infrastructure (WDM, Ethernet, Fibre Access (FTTH), IP)Demonstrable professional experience in customer program/project management or aftersales services management in telecommunication business.Proven track record to manage and control service delivery projects.Experience in managing customer escalation situations internally and externally.Very good communication and customer facing skillsHigh degree of initiativeAble to work under high customer pressureStrong organisational skills and attention to detailGood verbal and written communication skillsGood interpersonal skillsPositive attitude and work ethicEducationBackground in Telecommunications / Engineering DegreeScope of employmentFulltime / PermanentDBS check will be required (Adtran to arrange)Primary location of jobOffice based (York), hybrid workingCompensation & Benefits26 days holiday + public holidaysCompany pension scheme (salary sacrifice) – 7% Company contributionHealthcare cover for employee and spouse/childrenLife Assurance 4 x salaryPrivate Health Insurance to cover for serious illnesses (after 2 years continuous service)Employee Assistance ProgrammeCycle Scheme and monthly gym allowance
-
Site Manager
1 week ago
York, United Kingdom Trevett Project Services Full timeFreelance Solar Site Manager – 4-Month Contract Up to £300 per day (CIS) Location: York | Healthcare Site A leading energy and decarbonisation contractor is seeking an experienced Freelance Solar Site Manager to oversee a roof-mounted solar installation project on a live healthcare site in York. This is an initial 4-month contract, with potential for...
-
Site Manager
7 days ago
York, United Kingdom Trevett Project Services Full timeJob DescriptionFreelance Solar Site Manager – 4-Month ContractUp to £300 per day (CIS)Location: York | Healthcare SiteA leading energy and decarbonisation contractor is seeking an experienced Freelance Solar Site Manager to oversee a roof-mounted solar installation project on a live healthcare site in York. This is an initial 4-month contract, with...
-
Project Manager
4 weeks ago
York, United Kingdom Complete Talent Services Ltd Full timeOur client, a leading manufacturer based North of York are looking to recruit an experienced Project Manager to join the business on a permanent basis due to continued growth. The ideal candidate will have demonstrable experience in Project Management within a medium to heavy manufacturing environment, with the ability to take see a project from Cradle to...
-
Services Project Manager
5 days ago
York, United Kingdom Adtran Full timeWelcome!Our Growth is Creating Great Opportunities!Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might...
-
Services Project Manager
1 week ago
York, York City, United Kingdom Adtran Full timeWelcomeOur Growth is Creating Great OpportunitiesOur team is expanding, and we want to hire the most talented people we can. Continued success depends on it Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might...
-
Services Project Manager
1 week ago
York, York City, United Kingdom Adtran Full timeWelcomeOur Growth is Creating Great Opportunities Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might...
-
Site Manager
5 days ago
York and North Yorkshire, United Kingdom Trevett Project Services Full timeApply for the Site Manager role at Trevett Project Services Trevett Project Services provided pay range This range is provided by Trevett Project Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Freelance Solar Site Manager – 4‑month contract. Up to £300 per day (CIS)....
-
Services Project Manager
1 week ago
York, York City, United Kingdom Adtran Full timeWelcomeOur Growth is Creating Great OpportunitiesOur team is expanding, and we want to hire the most talented people we can. Continued success depends on it Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might...
-
Project Manager
2 weeks ago
York, United Kingdom COMPLETE TALENT SERVICES LIMITED Full timeOur client, a leading manufacturer based North of York are looking to recruit an experienced Project Manager to join the business on a permanent basis due to continued growth.The ideal candidate will have demonstrable experience in Project Management within a medium to heavy manufacturing environment, with the ability to take see a project from Cradle to...
-
Project Manager
2 weeks ago
York, United Kingdom COMPLETE TALENT SERVICES LIMITED Full timeJob DescriptionOur client, a leading manufacturer based North of York are looking to recruit an experienced Project Manager to join the business on a permanent basis due to continued growth.The ideal candidate will have demonstrable experience in Project Management within a medium to heavy manufacturing environment, with the ability to take see a project...
