Support Coach

Job DescriptionJob Title: Support CoachLocation: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.Salary: £27,000Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.About the RoleWe have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.Some Key Responsibilities Include: * Ensuring the safety and wellbeing of residents and participants at all times * Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities * Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service * Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins * Focusing on empowering our residents to take control over their lives and meet their personal goalsAbout YouWe're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for: * Ability to manage own caseload and determine priorities with time management. Able to use own initiative * Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector. * IT Proficiency, ability to learn new software programs, basic Microsoft experience * Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health * Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback * Alignment with our values of Ambition, Empowerment, Inclusivity, and TransparencyWe are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.What we Offer * 25 days (Full time equivalent) annual leave, increasing with the length of service * Employer Pension Contribution * Eligibility to register with Blue Light Discount Card * Access to discounted tickets for music events, shows, sports and more * Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work * Training and Development, including access to courses, upskilling, and progression plans * Employee Assistance Programme, including counselling * Life Assurance Scheme * Cycle-to-work scheme * Annual Staff Awards * EDI Ambassador programmeAbout Social Interest Group (SIG)SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.Additional InformationPlease note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website