Technical Operations Analyst
2 days ago
Technical Operations AnalystIndustry: Media & Entertainment / TechnologyLocation: Livingston, West LothianWork Model: On-site only (no remote or hybrid options due to operational requirements)About the RoleThis role sits within a Desktop Support Services team in a major European media and entertainment organisation. As a Technical Operations Analyst, you will coordinate desktop support activities, manage device lifecycle processes, and ensure smooth operational support for staff and technical teams. You'll play a key role in communication, scheduling, and the delivery of IT services.Key ResponsibilitiesCoordinate desktop support activities, including incident and service request managementLiaise with stakeholders and support teams to ensure timely processing of requestsMonitor service queues and team mailboxes to maintain accurate communicationReset, image, and prepare devices for deployment following standard build proceduresManage device dispatch, returns, courier logistics, and quality checksHandle warranty repairs with hardware vendors (e.g., Dell, HP)Oversee equipment retirement and disposal in line with company policiesWhat You BringExperience in an administrative or desktop support administration roleBasic knowledge of Windows OS, device imaging, Apple tablets, and hardware troubleshootingExperience with Apple support, warranty handling, and device disposalFamiliarity with ServiceNow (incidents, requests, queue management, list views)Strong written and verbal communication skillsAbility to handle multiple tasks, prioritise effectively, and perform in a fast-paced environmentDetail-oriented and analytical when resolving technical or operational issuesTeam EnvironmentYou'll be part of a Desktop Services team responsible for 2nd-line end-user computing support, device deployment/returns, and desktop support operations.BenefitsPension planPrivate healthcareMobile & broadband discountsAccess to a wide range of employee perksImportant NoteThis is a site-based role at a critical operations centre. Because the work involves hands-on device handling, live infrastructure, and real-time support, remote and hybrid working are not available.
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Technical Operations Analyst
2 days ago
Livingston, United Kingdom SoTalent Full timeTechnical Operations AnalystIndustry: Media & Entertainment / TechnologyLocation: Livingston, West LothianWork Model: On-site only (no remote or hybrid options due to operational requirements)About the RoleThis role sits within a Desktop Support Services team in a major European media and entertainment organisation. As a Technical Operations Analyst, you...
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Technical Operations Analyst
2 days ago
Livingston, United Kingdom SoTalent Full timeTechnical Operations AnalystApply (by clicking the relevant button) after checking through all the related job information below.Industry: Media & Entertainment / TechnologyLocation: Livingston, West LothianWork Model: On-site only (no remote or hybrid options due to operational requirements)About the RoleThis role sits within a Desktop Support Services team...
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Technical Operations Analyst
5 days ago
Livingston, West Lothian, United Kingdom SoTalent Full timeTechnical Operations Analyst Industry: Media & Entertainment / Technology Location: Livingston, West Lothian Work Model: On-site only (no remote or hybrid options due to operational requirements) About the Role This role sits within a Desktop Support Services team in a major European media and entertainment organisation. As a Technical Operations Analyst,...
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Technical Operations Analyst
1 week ago
Livingston, West Lothian, United Kingdom Sky Full time £28,000 - £42,000 per yearJob DescriptionDo you want to do the best work of your life?With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.Join ourDesktop Support Servicesteam withinGroup Workplace Solutions, Technology...
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Livingston, United Kingdom IQVIA Full timeSenior Business Systems Analyst/Product Owner IQVIA LaboratoriesLivingston, Scotland, United Kingdom Job Overview Define the scope and objectives of business systems through research and collaboration with stakeholders. Analyse user needs and adjust system logic to enhance efficiency and performance. Oversee business systems projects from inception through...
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L1 Service Desk Analyst
4 days ago
Livingston, West Lothian, United Kingdom XMA Full timeJOB TITLE: L1 Service Desk Analyst SALARY: £25,600 per annum Location: Livingston BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80's, XMA has grown to become...
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Business Change Analyst
1 week ago
Livingston, West Lothian, United Kingdom Net2Source (N2S) Full timeJob Title: Change Business AnalystLocation: Livingston, Scotland , UKEmployment Type: ContractSummary:This role would suit a Business Analyst with good generalist skills, who ideally has exposure to both strategic and IT change projects and programmes.Job Description:Responsibilities of the Change Business Analyst will include:Working with the Business &...
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L1 Service Desk Analyst
2 weeks ago
Livingston, West Lothian, United Kingdom XMA Full time £26,000 - £40,000 per yearSALARY: £25,600 per annumLocation: LivingstonBENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.Established in the 80's, XMA has grown to become one of the top ten largest value-added...
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Service Desk Analyst
2 days ago
Livingston, United Kingdom Head Resourcing Full timeService Desk Analyst (Onsite)Head Resourcing are pleased to working on an exciting Service Desk Analyst role. Which will provide exceptional support to users across the organisation. You will be the first point of contact for IT issues, helping colleagues resolve technical problems quickly and efficiently, both remotely and on-site.Key...
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Service Desk Analyst
2 days ago
Livingston, United Kingdom Head Resourcing Full timeService Desk Analyst (Onsite)Head Resourcing are pleased to working on an exciting Service Desk Analyst role. Which will provide exceptional support to users across the organisation. You will be the first point of contact for IT issues, helping colleagues resolve technical problems quickly and efficiently, both remotely and on-site.Key...
