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Product Executive
2 weeks ago
Edwin Doran Sports Tours are part of the Experience Education group who have a collection of the world's most exciting specialist travel brands. Edwin Doran are the market leader in sports travel and have taken more teams on tour than any other sports tour operator. Our staff have the know- how gained over years in the business to set up fixtures between equally matched teams. We use our extensive contacts to arrange billeting in host countries, so players on our school sports tours can really engage with the local people and culture.The roleReporting to the Product Manager in The UK as part of the Edwin Doran Sports Tours team. The main role will be securing accommodation and managing the bed stock.What you'll be doingAccommodation requests for the Netherlands, United Kingdom, Ireland, Caribbean, North America, Australia & New Zealand - the role involves working closely with the sales team sourcing and securing accommodation for provisional bookings.Maintain the Accommodation Tracker and manage the Option bookings for the Netherlands, United Kingdom, Ireland, Caribbean, North America, Australia & New ZealandMaintain the Netherlands Bed Stock excel documentBooking Confirmation – Monitoring accommodation bookings, confirming reservations and managing deposits and payments as appropriate.Responsible for checking invoices from suppliers to the ops team for payment. Working within the tour budget and making savings where possibleWorking with the Commercial department to ensure all units and prices are loaded on the Reservation System. Ensuring this system is updated on an annual and ad hoc basis.Supplier Relations – Maintain good relations with our overseas suppliers and establish new contacts and new contracts.Monitor Product Inbox – for sales and commercial requestsAssisting with researching and building the portfolio of excursions and rates for each destination. Continually develop tour portfolio with new hosts, excursions, charity links, pro clubs.Negotiating rates with Suppliers and ensuring Health and Safety Regulations are met at the discretion of the line Manager, it may be necessary to work additional hours as and when required.Perform other duties as required according to the needs of the business; a flexible approach is required to work duties.What we are looking forThe applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a Responsible attitude and possess the ability to cope under pressure and respond to tight deadlines.Have a good understanding of UK and worldwide sports participation and the various needs of each sport, across a broad range of sports including one or more of; Rugby, Netball, Cricket, Hockey and Football.A "can do attitude" able to work independently and as part of a teamKnowledge or experience of Group Travel is advantageous.Strong negotiation skills and the ability to build effective relationshipsAbility to quickly learn systems, processes, and proceduresExcellent communicator coupled with the ability to deal directly with our suppliers by email & phone in a professional manner.Ability to work under own initiative and to prioritise workloadExcellent organisation and administration skillsHigh level of numeracy and accuracy ensuring attention to detailA methodical & analytical approach to workAn understanding of Wordpress ideal but not requiredEnjoys working with technology and problem solvingAbility to work well under pressure with a flexible approach to working hours – there will be a requirement to work some weekends and eveningsDesire to meet and exceed deadlinesManaging several tasks on the go.Some of the benefitsHybrid working pattern between our office and homeworkingAnnual Bonus schemeOpportunities to travel overseas on familiarisation trips25 days of annual leave plus public holidays and a bonus day off for your birthday; we also have a tenure based annual leave benefit, up to a maximum of an additional 5 days depending on length of serviceGlobal recognition and reward programmeAccess to extensive online learning resourcesIn-house training opportunitiesRegular social eventsVarious employee discounts and offers, including discounted trips with our brandsWe believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results.We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias.Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
