P2P Supervisor

Job DescriptionAdele Carr Recruitment is delighted to be recruiting on behalf of a successful and growing organisation for an experienced PTP Process Manager. You will oversee end-to-end PTP operations, resolve issues efficiently, and provide expert guidance to a team of Process Associates and Specialists. Key ResponsibilitiesLead the PTP team within the Shared Service Centre, driving a high-performance culture and ensuring efficient workflow.Identify operational challenges and resolve issues quickly to minimise process disruption.Coach, mentor and support Process Associates and Specialists, enhancing capability and confidence.Oversee all transactional PTP activities, allocating tasks and ensuring SLAs and KPIs are consistently achieved.Ensure all PTP processes comply with internal controls, policies, and standard operating procedures.Track, analyse and report on key performance metrics to drive continuous improvement.Experience & SkillsMinimum 5 years' experience within a shared service centre or finance function.Strong understanding of end-to-end AP processes including vendor master data, purchase order processing, expense management and supplier payments.Demonstrated experience leading and coaching teams in a shared service or high-volume finance environment.Strong analytical and problem-solving skills with the ability to deliver high-quality operational solutions.Excellent communication and interpersonal skills with confidence in stakeholder management.Advanced skills in MS Excel, Outlook and Word. Experience with Dynamics 365 Business Central is desirable but not essential.Ability to work on site in Liverpool 4 days per week, with occasional travel to other UK sites as required.Employee Benefits Financial & Core BenefitsContributory pension schemeLife assurance coverGenerous annual leave allowance (increasing with service)Enhanced maternity, paternity and family-friendly policiiesAccess to an employee benefits and discounts hubCycle-to-Work schemeSalary sacrifice schemes (e.g., technology or home purchase options, where available)Opportunities for learning, development and internal progressionIf you are interested in this role please send your CV