Customer Service Apprentice

2 days ago

Dunstable, United Kingdom Specsavers Full time

Customer Service ApprenticeSpecsavers Bedford DomiciliaryThis role will also be based in the office - Office 10 The Incuba, Brewers Hill Road, Dunstable, Central Bedfordshire, LU6 1AASo, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.What's on offer?As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:Salary - £8 per hour Full time working hours - 37.5 hours per week 28 days holiday - Additional paid day off on your birthday to celebrate youWe will auto-enroll you into the pension scheme with an employer contribution when you contribute tooSpecsavers Perks - a portal to a world of great everyday discounts and savingsWeCare - our employee support service to help you and your immediate family when you need it mostEyecare and hearcare discounts for you and your familyMain responsibiltiesAnswering and making callsBooking appointments Diary management Scheduling routesCommunicating effectively with customers and cliniciansWhat we're looking for?If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)Find out moreFor more detailed information about the Specsavers Apprenticeship programme, please click the link below.Apprenticeships at Specsavers | Specsavers UK CareersChecked all the boxes? This job will closed when it's filled, so don't delay, apply today

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