Information Technology Service Delivery Manager
3 days ago
IT Service Delivery ManagerSurrey Hybrid £60,000Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the Group.The successful candidate will be hands-on, proactive, and highly organised, with a strong understanding of operational and compliance requirements within a regulated environment. They will take full ownership of day-to-day service performance, champion continuous improvement, and help shape how technology is used to support the firm's wider operations.Acting as a trusted partner to teams across the Group, the IT Service Delivery Manager will ensure technology services remain reliable, secure, and aligned with the needs of the organisation's law firms.Key ResponsibilitiesService Delivery & Helpdesk LeadershipLead the IT Helpdesk, managing performance, monitoring service levels, analysing trends, and driving meaningful improvements.Reduce recurring issues by implementing automation, enhancing documentation, and improving user training.Promote effective use of business applications, increasing user adoption across the organisation.Governance, Compliance & SecuritySupport the CTO in developing and maintaining IT policies, processes, and regulatory documentation.Ensure ongoing compliance with GDPR, PECR, SRA regulations, and internal governance standards.Assist with cyber security initiatives including vulnerability management, incident response, user awareness, and alignment with frameworks such as Cyber Essentials Plus.Identity, Access & Device ManagementManage identity and access controls through Entra ID, Conditional Access, MFA, and PIM.Oversee device management, patching, and security baselines via Intune.Vendor, Licensing & Business ContinuitySupport vendor management, contract oversight, and software licensing processes.Contribute to business continuity planning to ensure the organisation's systems remain resilient, reliable, and secure.Team DevelopmentMentor and develop IT team members, fostering a positive, collaborative, and customer-focused culture.Candidate Profile / Required CompetenciesExperience in an IT management role within a law firm or regulated professional services environment.Strong technical background in the Microsoft ecosystem, including Microsoft 365, Azure, Entra ID, PIM, Intune, and associated security tools.Demonstrable experience leading a Helpdesk or Service Desk function.Excellent communication skills and a commitment to delivering outstanding customer service.Highly organised, detail-oriented, and comfortable working in a fast-paced, evolving environment.Professional, confidential, and able to build strong stakeholder relationships.A valid driving licence, with the ability to travel to multiple office locations when required.
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Godstone, United Kingdom Alexander Lyons Solutions Full timeIT Service Delivery ManagerSurrey Hybrid £60,000Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the...
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Godstone, United Kingdom Alexander Lyons Solutions Full timeIT Service Delivery ManagerSurrey Hybrid £60,000Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the...
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Godstone, United Kingdom Alexander Lyons Solutions Full timeIT Service Delivery Manager Surrey Hybrid £60,000 Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the...
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Godstone, Surrey, United Kingdom Alexander Lyons Solutions Full time £60,000 - £120,000 per yearIT Service Delivery ManagerSurreyHybrid £60,000Our client is seeking an experienced and forward-thinkingIT Service Delivery Managerto support the IT Division and oversee the IT Helpdesk.Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the...
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Godstone, Surrey, United Kingdom Alexander Lyons Solutions Full timeIT Service Delivery Manager Surrey Hybrid £60,000 Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services...
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Godstone, Surrey, United Kingdom Alexander Lyons Solutions Full timeIT Service Delivery Manager Surrey Hybrid £60,000 Our client is seeking an experienced and forward-thinking IT Service Delivery Manager to support the IT Division and oversee the IT Helpdesk. Reporting directly to the Chief Technology Officer, this individual will play a key role in ensuring the consistent and high-quality delivery of IT services across the...
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Godstone, United Kingdom Alexander Lyons Solutions Full timeA reputable legal support firm in Godstone is looking for an IT Service Delivery Manager to lead the IT Helpdesk and ensure high-quality IT service delivery. The role involves managing service levels, compliance with regulations, and mentoring the IT team. The ideal candidate has a strong technical background in the Microsoft ecosystem and experience in a...
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Governance Manager
4 days ago
Godstone, United Kingdom GEDU Global Education Full timeGovernance Manager (Academic Boards & Committees) To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures...
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Delivery Van Driver
5 days ago
Godstone, United Kingdom BML Plant Ltd Full time**Job Summary** We are seeking a dedicated and reliable individual to join our team as a plant delivery driver. This role involves driving and delivering plant & tools efficiently while ensuring the highest level of customer satisfaction. Safe loading of plant training will be provided. **Duties** - Operate a delivery vehicle safely and responsibly,...
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Client Growth Manager
7 days ago
Godstone, Surrey, United Kingdom Davies Full timeClient Growth ManagerApplication Deadline: 31 October 2025Department: ConsultingEmployment Type: Permanent - Full TimeLocation: Home United KingdomReporting To: Kerry ChalkDescription Davies Technology Solutions (DTS) is a leader in innovative tech solutions, dedicated to providing cutting-edge products and services to a diverse range of highly regulated...
