Proactive Tenancy Fraud Officer

Job DescriptionAre you a proactive, results-driven professional with an investigative mindset? Do you believe social housing should be reserved for those in genuine need? If so, The Barnet Group invites you to join us as a Proactive Tenancy Fraud Officer for a one year contract.This is a unique opportunity to work in partnership with the Corporate Anti-Fraud Team (CAFT) to identify and recover properties subject to tenancy fraud, ensuring they are returned to those who truly need them.The VacancyThe role of Proactive Tenancy Fraud Officer will be responsible for the delivery of excellent housing management services to all of our customers across a range of tenures including all Barnet Homes properties with a focus on proactively identifying properties subject to potential fraud.What You’ll Be Doing:Lead proactive tenancy fraud prevention initiatives across Barnet Homes properties.Conduct tenancy audits and take legal action where necessary.Collaborate with CAFT and other enforcement teams to reduce fraud risk.Use data matching tools to identify irregularities and focus investigations.Support vulnerable residents and contribute to safeguarding efforts.Maintain accurate records and casework systems.Promote fraud awareness across stakeholder services.  What We’re Looking For:Experience in housing management or a related field.Strong understanding of housing legislation and tenancy enforcement.Excellent communication, customer service, and investigative skills.Ability to work independently and manage competing priorities.Confidence in preparing legal documents and attending court.IT proficiency, especially in Microsoft Word and Excel.What’s in it for you?We’re committed to making The Barnet Group a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:Flexible Pension and Benefits allowance – 5% of your salaryMedical Cash Scheme and Dental Insurance25 days annual leave (increasing with service)Option to buy or sell up to five days annual leave per yearEmployee Assistance ProgrammeEye care VouchersVolunteering ActivitiesFlexible and agile workingCareer progression across the organisation with our mentoring programme and apprenticeshipsAccess to extensive learning and training opportunities with learning pool platformThe Barnet Group is a mindful employer with trained Mental Health First AidersA supportive, inclusive culture that values diversityHow to Apply?If this sounds like your next career move, click ‘Apply Now’ - we’d love to hear from youTo support your application, please include a supporting statement outlining:How your skills, experience, and achievements align with the requirements of the role; andWhy you are interested in joining The Barnet Group.Your supporting statement is a key part of the selection process and will help us understand how you could contribute to our team and our mission. Please ensure it is tailored to the role and highlights your motivation and suitability.Should you wish to send your supporting statement via email, please email to recruitment@tbgflex.orgOur Commitment to Diversity and InclusionWe welcome applications from everyone, regardless of age, disability, gender identity, ethnic origin, race, religion or belief, or sexual orientation. If you have a disability and require adjustments to participate in the recruitment process, please let us know so we can support you.At The Barnet Group, we’re proud to be an inclusive employer. We celebrate individuality and value the unique perspectives each person brings. We’re committed to creating a workplace where everyone feels respected, supported, and able to be their authentic self.About The Barnet GroupThe Barnet Group is a local authority trading company, wholly owned by Barnet Council, and established in February 2012. With around 1,000 employees, we deliver a wide range of housing and care services through our subsidiaries:Barnet Homes, managing social housing and homelessness services;Your Choice Barnet, providing adult social care;Opendoor Homes, developing over 300 new homes in the borough;Bumblebee Property, an online estate agency serving Barnet and surrounding areas;TBG Flex, supporting employment and skills development.Together, we work to improve lives and strengthen communities across Barnet.